Had no issues. Nothing to improve.
Anthony W
Guthries Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, AL 35758
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkIt took longer than expected to get approved for the rental when I had arrived. Wasn’t a huge deal, but it’d be nice to complete that in advance so I’m not sitting and waiting to access the truck.
Sofia WGuthries Self Storage office personnel (Laura) was extremely helpful. Check-in and getting on the road was very efficient.
Chris WI was told I would get a refund because I turned it in early from the drop off place but when I called to get it, they had to call this regional manager and he said absolutely not. I don’t understand that. Why would you make me rent the truck for four days when I don’t need it that long and it doesn’t take four days to load and drive from Alabama to Florida. We did it in two days. I feel that it’s ridiculous. I did not get a days a refund.
Michelle WCustomer service 10
Robert B