My rental experience was great. The equipment was in good shape and worked well for me. The return process was simple and the charges were just as I was quoted.
Buddy J.
Customer Reviews for Guthries Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was able to accomplish my task with this trailer. Thanks
FREDERICK C.Nothing else at this time.
Terry M.The U-Haul website to return your rental needs a lot of work! I returned the truck the same afternoon I picked it up. I tried to follow the instructions and failed to ever get past the initial step dealing with “verifying your return locationâ€. I used the “Help†link on how to setup/configure my iPhone to allow ‘location verification', but ‘failed' to ever get it working. After an hour of my wife an air both trying on 2 different phones, we face up. The upside is I checked back in at the site this morning just to make sure we wouldn't be charged the extra $20 fee, and they were very understanding and nice about the ‘online checkin app'. That app needs helo.
JOHN B.Tiffany is awesome
Robert G.Tiffany was very helpful and professional. The pop corn is an added bonus!
MARK H.