For customers reading this review, I want to provide a clear explanation of how U‑Haul one‑way rentals work, especially regarding mileage and days included, since these are common points of confusion. When you book a one‑way rental, U‑Haul automatically calculates two things based on the distance between the pickup and drop‑off locations: Included Mileage — This is the number of miles U‑Haul allows for your trip. It is based on the most direct route between the two locations. Included Days — U‑Haul also assigns a set number of days for the trip. This is meant to give customers enough time to travel at a normal pace without rushing. If a customer needs extra miles or extra days, U‑Haul allows it, but additional charges apply. These are not set by the local dealer; they are determined by U‑Haul’s system at the time of reservation. My goal in sharing this is to help future customers better understand what is included in a one‑way rental, so their trip goes smoothly and expectations are clear.
Tom S
Precise And Tuned Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason City, IA 50401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly and helpful!
Mark SAndrea was great. When we had to go pick up at a different location with Darnell, it is horrible with no one on site. Very difficult, I see why they have 1 rating, that is why we did not pick that location. Thats why he had a truck probably.
Carol GEquipment was relatively “new” handled well. Pickup Location was great, 9 stars
Gary MGive me my refund for turning in early
Tyler B