Friendly staff. Good service. Fair price.
Tony M
Precise And Tuned Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason City, IA 50401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great trailer and employees 👏
Michael MGet rid of online pick up and drop off. Out key was not in t he right box. Had to call several times to get it figured out. Multiple items were in the truck that I did not order. Bags of blanket covers 4 wheel cart furniture dolly. Found out we were getting charged for all the extra items I didn't order. At drop off guy would not ket us self check in said he would do it the next morning to get us refunded for all the extra stuff in our rental. Then wax called to tell us we were being charged extra for going over mile. Was never asked how many miles we wanted we went straight from point A to B then went two block to refill gas. Nice side scam you got going there. Now I have 5 pending charges on my card from. U-HAUL. COULDNT EVEN USE MY CARD FOR AN EMERGENT EXPENSE THAT CAME UP. OVERALL NOT HAPPY. I WISH WE WOUKD HAVE NEVEF RENTED A TRUCK. I COULD HAVE PAID PEOPLE TO MOVE MY STUFF FOR THE COST YALK ENDED UP CHARGING. YOUR ONLY PLUS SIDE I CSN SAY IS EVERY PERSO I SPOKE WITH ON THE PHONE WERE EXTREMELY PLEASANT AND FRIENDLY. OVER $300 FOR 12 HOUR TO GO LESS THAN 60 MILES IS RIDICULOUS. THANKS AND HAVE A GREAT DAY.
Tisha FAbsolutely terrible place. Was told they close at 530 PM. Arrived at location at 500 on Friday. No one was there. Left keys in drop box and then they charged me for a missing dolly and a cleanup fee. Absolute crooks.
Jake BThe customer service at this location was excellent. The truck ran fine but sounds like it needs some maintenance. We got our son moved and were grateful to have the UHaul truck. Thank you.
BORDEN P