The truck was in poor mechanical condition! The brakes vibrated significantly. It was so out of alignment that I had to hold the steering wheel constantly to keep the vehicle from pulling to the right for 1100 hundred miles. If I let go for even one second, it would veer right. The pick-up location people didn't offer to show me any components of the truck at all. Just handed me the keys. I had requested a hand truck and blankets and had assumed they had been places in the truck ready for me to go. Instead I had to drive back to the location to get them after driving all the way home. Uhaul general--upgrade your trucks to include cruise control, bluetooth, better fuel efficiency, and at least some ability to recline/move the seat! They are extremely uncomfortable. I will look into Penske next time!
sarah h
Storage Barns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Missoula, MT 59801
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How U-Haul Reviews WorkExtremely helpful and friendly. Very pleased.
Scott HThe uhual I received had issues with it and I'm being over charged for it
Carrie CWe were met at the door and welcomed in check-in took just minutes
Wallace SThe location was very small for all the equipment that was there. The attendant was very nice and was cleaning the vehicle as we arrived. Truck and trailer was already coupled, the truck and trailer were both very clean. Would definitely recommend this location to anyone moving out of the location.
Roger M