The man at the counter of the pickup location tried to convince me the truck I reserved a week in advance wasn't available at the location. He did 0 to try and resolve the matter, telling me I needed to call uhaul customer service which had an hour wait. I got my ride an hour late because this location was complexly useless in assisting me.
Matthew B
AJ Multani Fuel Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morristown, NJ 07960
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Absurdly inconvenient that the uHaul app makes it seem as if this location is one where you can check in with a person when it's expressly a self check-in place. Showed up with 2 other customers experiencing the same issue. I don't at all blame anything on this location; instead I purely blame uHaul's inability to competently alert their customers to situations with any sufficient notice.
Connor GThe first gentlemen was nice however there is no counter service I was required to download and use the app even though service was not great. Upon return the worker at the gas station closed the store 5 mins early. When I told him I was unable to complete the return he said sorry call the number this store is closed. I called customer service and was told the wait for someone to answer the phone was approximately 1 hour. After reloading the app and having to take multiple pictures in the dark the app finally let me return the vehicle.
Kimberly SGreat customer service
Patrick HToo many fees, fees, fees.
Louis O