A comment on uhaul in general. Seems to be a lot of paperwork and license review and pictures taken to rent a trailer even though my information was all in the system from years ago. I'd be a happier customer if you could speed this up for repeat customers.
ROBERT W
Newaygo Tire Wholesalers Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newaygo, MI 49337
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Customer Reviews
- 4.5 Average Customer Rating
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It was great
MICHAEL ARented for 2 days(Friday and Saturday)and then asked if I could come get it Thursday evening and they said yes. So that’s what I did. Friday comes around and it almost noon and we are fully loaded with u-haul and taking our first trip over and I get a call from someone at u-haul asking where I’m at because I’m supposed to have it back to them at noon and they got another customer waiting to pick this one up. I was like what do you mean I rented this for 2 days and being that it’s Friday now that’s only one day and you’re already calling me asking for it back. Long story short whoever rented it to me messed up and then on top of all of this I asked in that phone call if I’m going to get charged anymore money and they said no. Then Monday came around and would you look at that the charged me another 181 dollars on top of the 285 dollars I already paid when we first got it so a grand total of 466 dollars. I am beyond unhappy with u-haul and will never use them again and will never recommend to anyone
James ATrailer worked as it should but the inside was dirty.
BILL DDon’t change the drop off location. This is U hauls fault not locations fault.
Joseph K