Staff was kind and personal. We had some issues with my email but she was able to get it sent to another email via my roommate.
Steven W
Whitney Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Steele, AL 35987
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkOur original location on Gasden Hwy in Trussville, AL rented our truck to a walk in and then we were transferred to a place that wasn’t open so no keys for the truck! That was mystic card on Springfield rd in Clay/pinson, AL. The place in Steele, AL was 40 min from where we needed the truck. The truck was fine but rental process was slow and they did not have the appliance dolly we had reserved for online.
Dennis TI needed some assistance with getting the trailer off the hitch. I physically couldn’t do it by myself and the store clerk could barely help either. Luckily a bystander came to the rescue.
Shannon MI have rented from this location twice, very poor phone service. It is frustrating to upload anything to the app. The store is a convenience store, does not carry any U-Haul supplies. The internet connection is so bad that the clerk could not finish our stuff to check us in. I love U-Haul but will not rent from that location again nor recommend that location to anyone.
Andrew CWe got exactly what was promised
Virginia C