I have rented from this location twice, very poor phone service. It is frustrating to upload anything to the app. The store is a convenience store, does not carry any U-Haul supplies. The internet connection is so bad that the clerk could not finish our stuff to check us in. I love U-Haul but will not rent from that location again nor recommend that location to anyone.
Andrew C
Whitney Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Steele, AL 35987
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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We got exactly what was promised
Virginia CWe had trouble at every turn with this truck . We reserved for Odenville we had to go to steel to get them they said it was canceled! Then I pad krpt going down after we called go U-Haul then ready to swipe card compurter went down told to come back next day she saved it got there the next day and wasn’t saved . Then tried to return truck they said return to Springville not Dadeville or Alex city . But we tried to return it I Tuesday night self check in could not get a operated at go U-Haul called Wednesday morning to get turned it go U-Haul said they had it to go to depot pawn and gun in Alex city we got there and nope had to call again Go U haul finally got it turned in but was charged a xtra $100 for mileage!! Very very difficult and disappointing!!
Hoyt DI had to go a mile up the road to get anything to upload to the uhaul site when I returned My rental.
rebecca bNo comments
FELESHA B