If you do online pickup at this location after hours then they should be available if something happens. I reserved a pickup at 7 am on Sunday, got there..truck was there and no keys. The guy said the truck was late coming back and there was nothing he could do about it. That is unacceptable, I had guys to help me move that I was paying at 7am to 12pm at my departure location and at my arrival location on Sunday that cost me $400 extra because I never got the truck until 12pm. The cost of the truck and my inconvenience at both locations should have been somewhat covered all I got was a $50 discount. The guy wouldn't let me explain my frustrations and keep talking over me. I could go on and on, very disappointed 😞
Douglas B
Lockharts Auto Service Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summerside, PE C1N4J8
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkTruck was clean and ran well
Susan DI was not a happy camper at all but I got the job done toke a lot longer than expected
Paul BEasy for drop off. No personnel were there as it was after hours. Key drop box is easily visible. The location to park the uhaul is easy but very muddy
Emily BNothing, the clerk helped out as much as he could to make the process easy.
Roland M