I got charge for gas when I know for a fact I returned it at 3/4 at a tank and on the receipt it showed it was at 1/2 a tank and I got charged 50 dollars for gas
William D
Tims Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, GA 30188
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Customer Reviews
- 3.0 Average Customer Rating
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Great rental, Tim was awesome’
Rick AThe bldg was awful either clutter and trash. Did not have equipment I requested. I hade to go to another location
Mark HTHE LOCATION WAS FINE PEOPLE WERE FRENDLY BUT YOUR TRAILER LEAKED BOTH FRONT AND BACK END GETTING VALUABLES WET. I ASKED THE LOCATION TO NOT RENT THE TRAILER UNTILL REPAIRED. JIM
JAMES GI rented the uhaul under the assumptions that it was clear that I could drop the U-Haul off at any U-Haul location. On my contract in Savannah the representative checked off UNSURE on the contract, for drop off location. Which meant, I could drop it off anywhere. I was allowed 2 days with the rental, I dropped it off the same day, I did not need 2.days. I drop it off, took pictures. On my pictures, it automatically has date and time stamp. I forward this to U-Haul. The place I dropped it off at was closed, but I have dropped it off at closed places before. The return app, would not allowe.to download pictures, I kept getting errors, so I emailed the pictures to customer service twice. No response!!! So 3.days later I get a charge on my credit card, because the place I left it at, did not check it in til 3 days after I dropped it off. I even spoke to a U-Haul customer service twice and they said, ok we noted your account so you won't get a late fee, due to uncontrollably circumstances. I still got charge 183.00. I am still waiting for customer service to get back to me. Plus I left a copy of my contract in the glove box of the truck, with my information and they can see drop off location UNSURE WAS CHECKED. Still no reply...if I take this to small.claims.court I will win, because my photos are date stamped and I just might do this because it's causing me emotional distress, which will be a bigger lawsuit.
VERONICA M