I wish they would’ve explained how mobile pick up worked. I received no communication regarding how to actually pick up or drop off the vehicle. It was completely up to me to figure out the process once I got there. It would’ve been nice to receive some type of communication over the phone or email letting me know how to do the mobile pick up.
Corissa R
County Line Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yukon, OK 73099
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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An excellent person who is very pleasant to deal with; the steps to acquire it were very simple, and they were truly attentive.
Douglas DEasy drop off and amazing customer service!
ROLLAND JAs far as this location/facility goes, it was perfectly fine. But it was not easy doing checkin via the app. The step where you need to take pictures of each side of the truck was glitched. It would never seem like the picture uploaded, but when you went back one step, the pictures where there. I wasted so much time retaking pictures I didn't need to. Then when it finally came to getting the info about getting the key, that was a mess too. There was a picture of the facility showing where to return the truck and where the lockbox was. You could click a button to show it bigger, which I did. But when I went back, it took me all the way back to the home screen of my profile in the app. I couldn't find any way to get back to the screen that (possibly) showed what the lockbox code was. I was then forced to start a chat in the app to see if they could help me. After about 20 minutes, they finally were able to get me the code. So online checkin was a time waster---probably 40 minutes. I had no issues with the afterhours return.
Steven WThe app has a lot of bugs.
Logan B