The fact that i was told 24hr acces to my storage and this facility only had till 10pm access was disappointed at 8:30pm no access to my storage room was not accessable for me to use. I had to have a refund and i was charged for a vehicle and miliage that 13 miles from my house 4 times back and forth to your facility i was charged. Extremely disappointed and still charged $108 for the vehicle. Next time stop advertising one thing and the next day its another story. They never had told me anything.
erika w. | First ImpressionsSelf Storage Units in Albany, NY, 12205
U-Haul Moving & Storage of Colonie
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Everyone was super nice kind and friendly. I'm glad I choose this uhaul storage during my transition of relocating. Highly recommended staff Is top tier 👌
Jaquesha W. | Overall ExperienceVery helpful staff!
Carly P. | Overall ExperienceNice poop droppings all over furniture in the unit had to throw most of it out because of it. That was disgusting
ed b. | Overall ExperienceNeed bigger units.Also wider enterance and exit
MJ F. | Overall ExperienceManager was very helpful and friendly
Angela S. | First ImpressionsTakes too long to get refund
TONY L. | Overall ExperienceThere were mice all over my things
Latizza D. | Overall ExperienceVery knowledgeable, and helpful staff. Made everything easy. Will definitely recommend and return for future rentals.
james g. | First ImpressionsYes the employees at UHaul were very nice and very helpful from the time i had Storage and when i ended Storage...i would recommend anyone to UHAUL...
Mazarine B. | Overall ExperienceI thouroghly enjoyed my experience with all the employees at U-HAUL from start to finish and if I had to use them again there would be no hesitation
Yaphet B. | Overall Experience