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Charles S. | Overall ExperienceSelf Storage Units in Alpharetta, GA, 30022
U-Haul Moving & Storage of Nesbit Ferry
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The customer service was absolutely wonderful!
Dana S. | Overall ExperienceThank you Owen.
Albert S. | Online Move InHave to call the store so many times just to get downtown on the phone. They say they will contact you back and never do.
Kaiya C. | Overall ExperienceCustomer service was great by the whole team. They went above and beyond to help me move out. The manager was a little rude but she meant no harm. I can tell she takes her job seriously. Facility is the cleanest in atl from all the storages i have used.
Saa D. | Overall ExperienceArrived to an empty store as the front desk associate was outside assisting another client. When she returned, there was no welcome or greeting. I was only asked if I had a reservation, which I did. The phone was ringing and the service representative seemed annoyed and overwhelmed. She explained everything well, so that's why I gave an average rating instead of below average.
Sonya C. | First ImpressionsI secured a same day storage unit rental when moving our daughter out of her apartment. She had more stuff than we could fit in our home storage room, so we quickly made the decision to rent at UHaul Nesbit. We got a great unit and was there three hours later unloading her stuff. Awesome customer service.
Melissa S. | Online Move Ingreat experience
Thomas W. | Overall ExperienceYes everyone was very good good people good help
awni m. | Overall ExperienceWe have used this facility managed by Cindy Hardn for several years for everything from trucks to vans to moving supplies (and hundreds of boxes) to a storage locker (3 at one point). Cindy and the staff is top notch, very helpful and made our major moving project go smoothly. We'll be back!
Carl G. | Overall ExperienceThe staff works very hard to help people through this process.
DAVID G. | First ImpressionsI like the owners but I went to my storage facility on May 26th and the gentleman informed me that I had the wrong car on file I then told him I will bring back the card to reset up my electronic payment however it was in the mail so once I received it I went back to U-Haul to give them the number to take the payment and catch up my balance that I incurred when I was out of town I thought my payment was set up on auto pay therefore I never knew that my bill was late when I went to pay my bill today I found out that my storage was sold in May after being only 2 months late I really think that it was an ERA in the system because it had a same day move out and I have been a tenant and that storage facility since last August or September so the manager did try to locate the person who bought my unit and asked them if I could please have my diplomas and degrees which they were given that to me and I bought it back from them however my grandmother's China all of my valuables my designer purses and other items were all sold and this is really unprofessional I have been a long time client the staff knew me well I don't understand why my items would have been sold and the wrong billing information was on file the information it was in the system was what I had when I first obtained the storage but no updates for done so communication was very faulty and the fact that my atoms were sold and less than 60 days of being late that's unacceptable
kecia R. | Overall Experiencethe customer service was horrible! i just came from out of state & they way they were talking to people & acingt is definitively not as good for business. -0/10
Shyannah O. | First Impressions