Would rent again with it question !!
Edna R | Overall ExperienceSelf Storage Units in Austin, TX, 78757
U-Haul Moving & Storage at Burnet Rd & Hwy 183 S
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$194.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
2 Units Left!
Drive Up Storage
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $184.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Prepaid for my unit, when I arrived it was locked up and employees would not help because I did not arrive sufficiently before close. When I made and paid for the reservation there was no note that I had to arrive 30 minutes before close, it said that the unit would be fully ready when I arrived. I had to get a new unit thru a different company and still have not received a refund.
John C | Online Move InRodents got into my unit and died. Prices continue to increase. Not enough parking, can't move around between units.
Darla R | Overall ExperienceExcellent customer service and professional and friendly staff.
Diana M | First ImpressionsSuper smooth process, clean and secure facility, no notes!
Sophia N | Online Move InOnly problem I had was with customer service over the phone about updated extended days for moving
JATEM C | Overall ExperienceUpon renting, learned the security keypad didn't recognize the unit's door was closed, which caused worry whether the alarm system even worked in the event of a break-in. Staff there then reassured me they would fix and notify me once repaired. Four days later - still no call, so I called to check. The clerk who answered (miryan?) mumbled her name, and said Regan wasn't in yet - and Eric was outside installing a hitch. She was less than interested in even taking down my number to have them call me - instead urging me to "just call back later" and "I'm too busy with other customers." This reflects poorly and fails to instill confidence in U-Haul's customer service ethos. Not a pleasant or reassuring start with this storage operation.
Warren M | First ImpressionsThe employees have been awesome 😎
STEPHANIE C | Online Move InOverall great experience
Karen R | Overall ExperienceStaff was always very friendly, and totally professional it was a good experience.
CHARLES G | Overall ExperienceManager Daniel M was the most helpful of the managers I interacted with at this location. Some of the employees were obviously new, undertrained but overall pleasant to work with. Very secure facilities and management was proactive to assure my confidence in their team. Parking and maneuvering through the property is a hassle but the location is convenient.
Adrian L | Overall Experience