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Fantaisa G | Overall ExperienceSelf Storage Units in Baytown, TX, 77521
U-Haul Moving & Storage of Baytown
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Storage Customer Reviews
- 4.0 Average Customer Rating
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There was a dying rat in the storage when I rented it. I went back the next day to pick up some items and all my stuff was covered in ants.
Anastacia C | Overall ExperienceStaff was friendly. 1st storage room we rented was full of someone else's belongings. 2nd one we were given was full of loose hay and rat traps. Ceiling was also falling in. Cancelled. our rental.
HOLLY H | Overall ExperienceThere was a dead well dying rat in there
Anastacia C | First ImpressionsHonestly, one of the best storage experiences I've had. I loved that it was always clean and I never had to worry about my safety or my stuff. Thanks again!
Desiray P | Overall ExperienceJamal went above and beyond helping me in a crisis when my apartment wasn't ready for move in
Teresa C | First ImpressionsTodo estuvo bien
MONICA C | Overall ExperienceThe customer service rep was very slow. I felt like he was on slow motion. Even with his words. It made me anxious.
Perla D | First ImpressionsMy things in storage were auctioned without my knowledge. I did not receive the notice that I was promised. I had some very important and personal papers in the storage. In addition, I was told that the insurance would cover damaged items but no one communicated with me. Now someone has access to my personal information. I called several times to talk to manager to have him return my call. I Even went up there and left a note with my number. I am very disappointed in management and will not be referring anyone to them!!
Rhonda D | Overall ExperienceVery poor rating .rodents and insects everywhere
ROSHUNDA S | Overall ExperienceExcellent
Vincent L | First ImpressionsSo grateful for this storage! Had to empty my parents house and it was hard to just pitch everything right away! But pay to store it a couple months and you begin to rethink and let go. But placing the things here first was such a help! And offering a free month cinched it! Yes I paid for a few months but was so worth it!!!
JULIA M | Overall ExperienceNeeds better lighting in hall. No lighting in storage unit.
sandra p | Overall ExperienceFriendly staff and product i needed for my move was readily available
DONALD W | Overall ExperienceJamal and his crew are awesome.
Quincy B | Overall ExperienceWhen I got unit it was not clean at all. Had rats eating at my belongings and rat poop everywhere
WYNISHA I | Overall Experience