One particular young male was always rude to people. The interior of the storage facility was quite warm. The security aspect was good and the storage unit itself was good. Zero communication was sent out that the facility would have no ramp for days. For someone living with disabilities, loading a trailer off the tailgate dock was not feasible.The ramp was needed to be able to slide items from a cart into a trailer. A trailer rental had to be cancelled and everything moved by many trips in a pick up bed due to no ramp. The bays were often blocked. The parking lot had frequent obstacles due to construction. Had communication been sent out, a trailer and move out could have been completed earlier. The facility ruined all of my moving plans and cost me a lot of time. I would never recommend this facility due to the dock set up, sketchy people coming and going, how hot it is in the facility and not accommodating for people that live with disabilities.
Shanna B | Overall ExperienceSelf Storage Units in Bismarck, ND, 58503
U-Haul Moving & Storage of Bismarck
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- 4.5 Average Customer Rating
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All this, and we haven’t even moved in yet. I was so impressed by the kindness of the staff. I worked directly with Abby. She truly is an awesome professional.
Wanda W | First ImpressionsIt was so fast and easy. We were in and out in less than 10 minutes I really appreciate that.
Aileen C | First ImpressionsMy moves have been easy and storage has been the bonus.
Trish D | First ImpressionsEven thought we were suppose to have 24 hr access to the storage, a couple of times we were not able to access it and I sent someone from Fargo to Bismarck to take care of things for our business and we’re not able to get in, waist of $ on gas to accomplish nothing!
mario c | Overall ExperienceGreat staff
Antonio V | First ImpressionsPrice kept increasing Found comparable unit elsewhere for much less cost
MARK S | Overall ExperienceThe staff is awesome — friendly, efficient and professional. They set this facility apart from most others. We have decades of experience with using storage facilities through my Navy career. U-Haul Bismarck is everything you need facility-wise, and the staff puts it over the top.
Jack C | Overall ExperienceI went into the u haul yesterday July 14th to pay for my unit and the girl who was working over charged me and gave me the wrong change she told me it was $135.90 so I gave her $136 and when I got the receipt it said $133.90 she gave me .05 back.
Analiece W | First ImpressionsI’m still having a what seems like a transaction issue. I call and talk to one of the employees and I was told that it went through and it should be coming off my card soon. Honestly for the last almost 24-36hours it still says I have the funds. I just don’t want to lose my things, I placed money on that specific card for the storage unit, the funds won’t be used until I know forsure things are okay. Thank you. Have a great day!
Nathan V | Online Move InAlways uhaul.
Kathleen J | Overall ExperienceThis place is always well cleaned staff is very helpful and friendly, and the online check ins are very cool. If you have your own lock you basically can get a storage unit without ever having to interact with anyone. :)
Ceres B | Overall ExperienceI really appreciate how helpful and understanding the staff was. I got behind on my payment and they worked out a deal of a lifetime with me so that I wouldn't loose my stuff. That was such a blessing and for that I'm ever so grateful!!!!
Lanielle B | Overall ExperienceI repaired the door track on my unit door. Otherwise, five stars.
Brian H | Overall ExperienceGood customer service and safe and clean place
Fatoumata D | Overall Experience