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Danielle S | Overall ExperienceSelf Storage Units in Bismarck, ND, 58503
U-Haul Moving & Storage of Bismarck
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My only wish is that the unit itself had a light in it, otherwise I was very happy with everything and my belongings were safe and secure. Thank you.
Valerie B | Overall ExperienceI will be renting from this company again
jennifer e | First ImpressionsI wasn't aware that the 10ft truck ,I rented didn't have a ramp to help with easier moving, I drove back to uhaul and asked what I can do as I wasn't able to get my equipment off the truck with just two people. The associate offers a dolly. Take it or leave it. And that was it. The associate failed to tell me in the beginning that the truck come with no ramp. The 10ft trucks don't have ramps. I thought I told you that, is what the associate stated.
KATHERINE S | Overall ExperienceThe storage was clean and well maintained and is still the cheapest option in town for climate controlled units
option C | First ImpressionsVery friendly and helpful employees
Paul W | First ImpressionsI can't believe I was priced out of the very best storage unit in the entire state. It was an incredibly hard decision to make. The storage unit was great and always clean. Staff were very helpful, respectful, and kind. Again, I am in shock at how much the price had jumped since I first began storing my things here. Such a great facility and people, and I just hate to take my business elsewhere.
Raymond M | Overall ExperienceMy experience with uhaul wasnt good. I understand that I paid late every month which included a late fee. I had to wait until my son gave me the money since it was his belonging in storage. So I NEVER SET IT UP FOR AUTO PAY. However someone in that office did! I had to call the office talked to some girl told her to reverse the charge because it wasnt me who gave the ok to do auto pay. My bank informed me that is fraud! I explained since the storage was for my son's belongings that is why I never did auto pay waited until he paid me then I paid the bill late fees and all. Also staff never shoveld the steps going into the building. We slipped a few times going down the steps. If I ever need a storage unit again even though this place was clean and nice I will not rent from you. It has to do with the staff. Bad customer service skills!!!!!!
PAULA P | Overall ExperienceNone at this time
Dawn H | Overall ExperienceWe rented from u-haul facility in Bismarck ND for over 20 years and have been very satisfied. We finally in a home where we have enough space. Thank you Celia & Jerry Docktet
JERRY D | Overall ExperienceCounter help was very professional
Brian F | First ImpressionsYour employees lack respect and put undue burdens on your customers. Your one employee attacked me and kicked my car. They were all rude and uncooperative. Also the corporate rules and procedures are excessive. And lastly, way to high priced for what you get. Ill never rent again and I'll be sure to inform others of my experience
GREGORY M | Overall ExperienceThis is the best u-haul store and storage facility I have ever seen. I was very impressed.
Mark H | First Impressions