They stated the battery in the truck was shot and â€œthe battery stores were closedâ€ on a Sunday at 3:30. They didn't bother to tell me until I showed up, with moving help all lined up, that I wouldn't even have a truck available. Are you kidding? Go to Walmart and replace the battery. Or menards, or runnings, or interstate battery or any store that's open on Sunday afternoon. They lied to my face and the GM will not return phone calls and had a full voicemail. This delayed my moving by an entire day, costing hundreds of extra dollars due to missing timelines. The worst customer service experience in my 32 years of life.
Trailer Rental & Towing in Bismarck, ND at U-Haul Moving & Storage of Bismarck
Moving to or from Bismarck, ND? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Bismarck, ND 58503 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Bismarck, ND
Cargo trailers in Bismarck, ND are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Bismarck!
Utility trailers are perfect for towing large or oversize cargo in Bismarck, ND 58503. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Bismarck provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Bismarck, ND and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Bismarck, ND online today!
Trailer and Towing Supplies
I was charged $20 for overnight fees after renting a vehicle for 3 hrs. Very dubious charge. These guys are cheats. DO NOT USE this U haul. They don't seem to know what they're doing.
The pickup I rented had a super strong cigarette smell and the cab was not clean. I returned it after hauling a couple loads of furniture to the landfill....with the windows open so I could breathe. I look at the receipt that was emailed to me and was charged a $25 cleaning fee. Wow! Really!
Hire people that are not just talking on their phone or texting on their phone when customers are there or change your policy that do not allow them to do this, at least when customers are in the building asking questions. I realize it was cold that night but no one is forcing him to work there and if he doesn't like his job get another one. I went there for a service and didn't need to hear how he didn't want to wait for me while I was in the store looking at stuff I may need for my trip
Associates were friendly and helpful. Equipment was in good condition and easy to use. I would use this service again.
The trailer leaked and some of our stuff got wet during a short rain storm.
10 miles were added to what we had actually drove and the floor on the truck was broken which resulted in my husband hurting his knee and ankle and when I returned the truck the gentleman told me that I wasn't going to be charged for the rental of the truck because of my husband getting hurt .
I received a damaged truck upon pickup. It was dark when I arrived at the Uhaul location. Got the truck home and noticed that the right side of the truck was damaged. I tried to call, was put on hold forever, as usual, without an answer. I was told that the general manager would be in contact with me. He is yet to do so. All of the employees were less than cordial.
Took an hour to rent a trailer the young man was not trained properly
I dropped the U-Haul off the two men were very rude they did not know how to print a receipt the man that checked me in not checked me in but the one that was doing the checking out the vehicle was very rude I do not appreciate that
Lacking knowledge, better training needed
Customer service was poor. Stuff was rude towards and they find others means to take your money from you.
Wait on customers a LOT faster!
The gentleman working the counter was super knowledgeable and friendly. He made the pick up process super easy.
When a customer asks for an extra day to rent the truck, and it's confirmed by the employee you have that extra day, please actually add the day into the computer. Two different employees confirmed the extra day was added to my contract and I still was called saying the truck was overdue.
The 19.99 turned out to be over $50 despite driving less than 12 miles. The milage was 7 higher than listed when I picked up the truckand the website wouldnt let me update the mileage before I started driving. So I paid for mileage I didn't use. I was in a hurry and didn't have time to pursue this issue
When I picked up the trailer in Bismarck, ND the tire needed changed. It had a 2 inch gash on the side. I had to wait and it put our day off a bit. My son works at Northwest Tires and was able to change it I feel like I should have gotten my $70 back because my son changed the tire and Not uhaul. The drop off in Florida was excellent. Yes I will continue to rent from uhaul.
Next time when booking a truck, tell me up front that you dont have what i want to rent instead of waiting for your regional manager to call me two days before and tell me you dont have the full size truck that i ordered and i have to down size. It caused me lots of my time and a lot of money. I will not use uhaul again unless it is my last option.
Truck interior could have been cleaner
When a customer such as myself elects to utilize mobile check in. We should not be required to stand in line for the key. It should be in the provided lock box. Additionally, when a customer returns the vehicle on time. it should be immediately returned in the system so I the customer is not charged for 3 days of use. GET YOUR CRAP TOGETHER!
I will be calling about charges made. I was told one price and it seems they have doubled it for a tow dolly and picking up the van was a nightmare.
Improve customer serve how ever you capable of doing so
I made a reservation on line. Tried to confirm pickup time and reservation, no answer left message, no response. Went on line and left a message to confirm and add 10 boxes. No response. Went to pick up and there were no cargo vans available we had to take a pick up truck, no Dolly which was reserved, and no one wore a mask. Not a good experience at all, considering I tried to confirm prior to going there.
Everything worked out great!