This is a clean and safe place.

After being under the impression I had my storage unit reserved, I moved ALL of my belongings into Boone as I’m searching for a home and after arriving at 4:30 in the office I was told my storage unit was not available and that they were closing soon so I couldn’t see what size the next one below was. That WOULD NOT hold all of my belongings And now I am homeless with no where to keep my things. Extremely disappointed and unprofessional. I spent my entire day stressed and that’s not something I could forget. The customer service was not the best To day the least.

The staff that assisted me was very helpful and friendly.

I'm a repeated customer and I'm always treated great,Mike and the staff are top notch

They went over and beyond to help me !

Great place

The place seemed in disrepair (the gate to the facility was actually broken and remained open all the time) the monthly cost of a unit isn’t prorated (we only used about half of the month at the time of our departure) and the unit we were originally set up with looked like it had a homeless person living in it (sleeping bag, microwave, yellow rice packet...) The only reason I’m not indicating “poor” for overall experience is because Olivia, the college student who seemed to be running the show both times I went into the office, was getting it done. She provided good customer service and seems like she’s got a bright future ahead. But ultimately the facility’s condition caused my wife and I to find storage elsewhere.

I was assisted by Will and he was very professional and informative. He was able to answer all of my questions and get me a unit that met my needs while being efficient but friendly! Super quick and easy process

Disappointed to find that storage rates are not pro-rated upon moving out. I moved out a week after paying my storage fee, but I’m sure uhaul has already moved someone into the space I just gave up. Getting in and out was often a pain. The back gate has been broken, so you had to use the front gate (which was never closed) only to find it was often blocked by trucks getting checked in/out.

Easy access and clean equipment.

Very fast and easy.

Extremely rude, very disappointed.

Too expensive compared to other storage facilities in the area. Too shard to access - seemed there was always a rental truck or trailer being checked in/out blocking the road !

Donald runs a clean safe professional facility and is always helpful and friendly.

Always helpful and Courteous! Mike was Great to work with!

This was near the end of the day, ie closing. The person was VERY helpful, came to storage unit to assist. They were great. Very good experience!

Excellent customer service

Eveything was fine except when we took our mattress and box spring out it smelled terribly. Like moth balls. We couldn’t get the smell out and it smelled up my sons apartment. Ended up having to buy

Thank you!