Good service 👍
VALENTINA G | Overall ExperienceSelf Storage Units in Carlisle, PA, 17015
U-Haul Moving & Storage of Carlisle
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Initially, the app didn't show my order/unit available. I called and the lady that I spoke to was very kind and helpful.
Amy M | Online Move InGreat customer service and nice clean units.
Chiquita M | Overall ExperienceFriendly and helpful staff. Fair price.
Gerald P | First ImpressionsMy storing experience with U-haul was great! I couldn't have asked for a better storage facility. I rented my unit after having two u-boxes shipped here from out of state. Having everything indoors was super ideal. Being able to unload my u-boxes inside then moving everything into a storage unit on my own timeframe was great. I had to store my stuff here for about a year and 8 months until I moved into a bigger house, and not once was my rent raised, so thank you for that! I also really enjoyed having the indoor loading bay, I've never seen that before at other storage facilities, but that made for a pleasant experience, especially when the weather wasn't ideal. If I ever need to store anything again, I will definitely be coming back here. Thanks! Oh, and most importantly, my stuff that I was storing here, didn't get damaged while in storage. Everything stayed how it was, and the building didn't leak or anything like that. An overall great experience, from getting my u-boxes shipped here and to storing my belongings for a while. Thanks again!
Jennifer G | Overall ExperienceThis is a great facility with an extremely helpful staff. I will continue to recommend it to other Soldiers I work with.
charles c | Overall ExperienceStaff act like it's inconvenient to help customers they want you to do everything on the app. With no personal real interaction, which I don't like. In the years before, everyone was very helpful and interacted well with customers. I'm not sure what happened to cause theses changes but place is also not as clean as it was in the past.
Maria C | First ImpressionsThank you! Excellent service!
Colleen F | Overall ExperienceGreat place and well maintained. Very clean and the staff members were friendly and helpful.
charles c | First ImpressionsVery pleasant customer service people! Place was spotless, very pleasant experience
MARSHA D | Overall ExperienceI've said this before in prior reviews, but Seth in particular is top notch. He was very patient with me when I got my first unit 2 years ago. My husband had always dealt with the storage units we used periodically and I had no clue how to do anything. He took the time to physically come show me each step. I had to get a 2nd unit for use during a remodel and I didn't look anywhere else. Should I ever need storage again I'll be back.
Teresa P | Overall ExperienceThe staff at the Walnut Bottom U-Haul are excellent. I would much prefer to deal with them directly than work through the app.
JAMES R | Online Move InAwesome staff. Special shout out to Ms. Amber. She really went out of her way to help me. Great facility!
Kevin W | Overall Experience