Very friendly amazing service. Enjoyed interacting with the workers there.
Sara L | First ImpressionsSelf Storage Units in Champaign, IL, 61820
U-Haul Moving & Storage at University Ave
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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Some of the staff weren’t friendly nor were they keeping up with the right information. They weren’t updating the correct information causing me not to access my storage.
shatekia t | Overall ExperienceThe person who waited on me was very friendly. patient, kind, nd did a great job of explaining things. I believe her name is Tarryn.
MARVA N | First ImpressionsWe had reserved a smaller unit online a month or 2 back. We were told yesterday upon coming to the U-Haul store that the unit we reserved was no longer available. We had to get a larger unit and were charged more fees. What is the meaning of the word ‘reservation’? When I had reserved a unit, it should have been available to me! Otherwise, why even offer reservations online?? Just take out that option and ask people to stop by the store. If one has reserved a unit even if online, it should be ‘reserved’ for the customer and made available upon coming to the store.
Padmaja P | First ImpressionsWonderful facility and amazing after hours move in access. Love it!
Anabella I | First ImpressionsGreat experience renting a storage unit here! The facility is exceptionally clean, well-lit, and very secure, which gave me total peace of mind. The rental process was quick and straightforward, and the staff was incredibly helpful and friendly when answering my questions. Highly recommend this location for anyone needing hassle-free storage!
Joshua M | Overall ExperienceParis H certainly made this easy to acquire, explained how a few months use works. Showed the storage unit explained the whole process. Dealt with other locations, she has an upbeat approach. Looking forward to utilizing this location again.
W J | First ImpressionsIs it too late for me to get the price lock promotion. I just got my storage unit on June 1, 2026. As a 77 year old senior citizen it would be a blessing for me the price lock. I’ve been a customer before over the years and I’ve always had great servants. Thank you
Patricia B | First ImpressionsStaff was excellent and very helpful!!
Janet S | First ImpressionsParis the Manager was very patient and explained everything to me. Very helpful.
Peggy T | Overall ExperienceThe girl who took care of me was very nice and very professional 🤗
Tasha B | Overall Experience