We had unit there for over 2yrs. In that time fees went up both years yet 0 change so fee for fee sake. We were out of province traveling and no one thought to tell us during these costly maintenance checks that our lock was rusted so when we had someone check on the unit. The key broke,they charged us for lock Smyth And the real fun part was paying on Sept 25 moving out Oct 3 and being told 0 rebate can be applied but on the 24th they replied to the email saying we could use it until the 25th for something else.... whatever that means. So just overall for such an established company I would have expected better.
Meliisa M | Overall ExperienceSelf Storage Units in Charlottetown, PE, C1E1E7
U-Haul Moving & Storage of Charlottetown
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $104.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $204.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $169.95 Per Month
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![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
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$209.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $209.95 Per Month
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Amazing until you are done then they are not so nice. Also the lock kept sticking. Very difficult to open and shut
nichole h | Overall ExperienceOverall the staff over the 10 YEARS i was there were always great. I never had an issue with the site and they were always friendly
JEFFERY M | Overall ExperienceI paid for 24hr access but the card reader was broken for weeks and I could not get in after office hours. Staff were not helpful and did not offer any remedy. I had to delay shipment of a motorcycle because the carrier came outside office hours and I could not get the bike out for them to take. I had to pay for the carrier to stay overnight and wait at my own expense.
shane h | Overall ExperienceIn comparison to other storage rentals that I have used over the years, this one definitely fell short.
Angela D | Overall ExperienceThank you
marel m | Overall ExperienceI rented an outdoor storage unit for several years. Water got in the unit during spring and often in the winter the front of my unit was not shoveled out. The uhaul trucks were always parked in front of my unit which didn't allow me much access room. My daughter was constantly harassed by the manager and staff and blamed for things that went on at the facility. I don't live on PEI but had rented the unit for my daughter. I would recieve calls from the manager accusing my daughter of this and that. She actually called the police on her, which was stupid as my daughter wasn't doing anything wrong and she wasn't removed from the premises. There are several tenants who are actually living in their units and using the bathroom in buckets and leaving it by other people's units. There is always garbage around units and the access roads aren't maintained. I am so so glad to be finally done with this uhaul crowd in Charlottetown, PEI. There are very bias and will harass people based on how they look. The rent on my unit was paid every month. I will never rent from them again, there are lots of better and more secure places to rent from.
Lorie W | Overall ExperienceStaff are very friendly and efficient and they know their products and services - very happy and easy to do business with.
michael b | Overall ExperienceThe staff here are miserable. I was not giving instructions on moving in on the keypad, so when I showed up after the staff had gone, I was denied access and could not store my items and had to take them back and unload and reload another day.
Sara E | Online Move InMy experience with this U haul facility in Charlottetown PEI was pretty terrible from start to finish. Staff would not let me pay to use the dumpsters despite advertising that I could do so, the facility was locked until 8:45AM despite advertising the doors would open at 7am, and several staff members I tried to deal with were rude. Additionally this facility was, in my view, very overpriced. As someone who travelled a long distance to try and clear out a loved ones belongings after their passing, I felt like uhaul did absolutely nothing to help make the process easier. I will never pay to use a uhaul facility again.
Jessica W | Overall ExperienceVery clean and friendly staff!
Don P | Overall ExperienceCustomer service was poor. Every time I had to go to my unit they had trucks parked in front of it and had to wait on them to move, which they were certainly not in a rush to do. Each visit to the storage unit there was an issue.
VAUGHN G | Overall Experience