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Colleen C | Overall ExperienceSelf Storage Units in Charlottetown, PE, C1E1E7
U-Haul Moving & Storage of Charlottetown
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- 4.0 Average Customer Rating
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I rented an outdoor storage unit for several years. Water got in the unit during spring and often in the winter the front of my unit was not shoveled out. The uhaul trucks were always parked in front of my unit which didn't allow me much access room. My daughter was constantly harassed by the manager and staff and blamed for things that went on at the facility. I don't live on PEI but had rented the unit for my daughter. I would recieve calls from the manager accusing my daughter of this and that. She actually called the police on her, which was stupid as my daughter wasn't doing anything wrong and she wasn't removed from the premises. There are several tenants who are actually living in their units and using the bathroom in buckets and leaving it by other people's units. There is always garbage around units and the access roads aren't maintained. I am so so glad to be finally done with this uhaul crowd in Charlottetown, PEI. There are very bias and will harass people based on how they look. The rent on my unit was paid every month. I will never rent from them again, there are lots of better and more secure places to rent from.
Lorie W | Overall ExperienceStaff are very friendly and efficient and they know their products and services - very happy and easy to do business with.
michael b | Overall ExperienceThe staff here are miserable. I was not giving instructions on moving in on the keypad, so when I showed up after the staff had gone, I was denied access and could not store my items and had to take them back and unload and reload another day.
Sara E | Online Move InMy experience with this U haul facility in Charlottetown PEI was pretty terrible from start to finish. Staff would not let me pay to use the dumpsters despite advertising that I could do so, the facility was locked until 8:45AM despite advertising the doors would open at 7am, and several staff members I tried to deal with were rude. Additionally this facility was, in my view, very overpriced. As someone who travelled a long distance to try and clear out a loved ones belongings after their passing, I felt like uhaul did absolutely nothing to help make the process easier. I will never pay to use a uhaul facility again.
Jessica W | Overall ExperienceVery clean and friendly staff!
Don P | Overall ExperienceCustomer service was poor. Every time I had to go to my unit they had trucks parked in front of it and had to wait on them to move, which they were certainly not in a rush to do. Each visit to the storage unit there was an issue.
VAUGHN G | Overall ExperienceHad a couple of small issues, and the staff were very helpful.
DERICK D | Overall Experienceyou guys are great
TYLER P | First ImpressionsI’ve used U-Haul for truck rental and storage long distance. The stores have ample packing supplies for all of your needs. The trucks are reliable and the beds clean on pickup. The storage facilities are clean, the staff is courteous and professional.
susan a | First ImpressionsAlthough the space was great the rental trucks were always in the way. Staff was friendly and moved them when we needed but kind of a pain to constantly ask
Jonathan T | Overall ExperienceThe lock provided froze and seized before winter weather even hit, so the locksmith was an added expense. Purchased another lock from elsewhere, no more issues. The amount of mouse poop all over everything was disgusting. Put some mouse bait out for goodness sake!
joann t | Overall ExperienceI loved the service so much and in the near feature I want to use this company all the workers were so kind to and and patient
claire G | Overall Experience