The staff was incredibly friendly and helpful. Move in and out was easy thanks to the carts and automatic doors. However, the website is not kept up to date and resulted in issues packing the unit due to the reserved size not being available at time of check in.
ALEXANDER D | Overall ExperienceSelf Storage Units in Cheyenne, WY, 82001
U-Haul Moving & Storage of East Cheyenne
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I had a good experience and confident my property was safe, secure. Thank you!
jane q | Overall ExperienceOverall 90%, they were always improving!
STEVEN J | Overall ExperienceI loved that the electric for my rv was on a time clock, and charged two hours every mourning. I left the batteries in my rv all winter and was ready to go this spring.
MONTY P | Overall ExperienceI would recommend this business, UHaul of East Cheyenne, absolutely wholeheartedly. Best, most caring staff, including management of any business I think I may have ever encountered. Kudos to the managers, and all the staff I dealt with.
Robert P | Overall ExperienceJust learned about 1 year price lock unless its automatically applied Good Safe, clean, Facility. Friendly Professional Staff Good experience from start to finish of Trip
BRUCE K | First ImpressionsThe workers were very friendly and helpful. Unfortunately their website is not honest about what is available, causing me to have to take a smaller unit than what I reserved. I was frustrated by this as I needed the space and had to rush to find somewhere to put everything that didn't fit.
ALEXANDER D | First ImpressionsResponse back from phone calls leaving messages and emails did not happen. I was using 307-462-3487 and adam_parnel@uhaul . com. Are they still working? Otherwise service was really good. Thank you.
rick m | First ImpressionsU-haul is best.
Timothy O | Overall ExperienceI like save money for storage.
Timothy O | First ImpressionsEveryone I dealt with was pleasant, helpful, knowledgeable and professional!
brian r | First ImpressionsI called first, to confirm space availability, before driving out. Spoke with Todd, who confirmed space available. Drove out and checked in at the front desk with a lady named Taylor, who described space and operating procedures, then took me onsite to see the space. She made the whole signup process easy and painless. I had excellent support from the Cheyenne crew all the way around. J. Garland
John G | First ImpressionsI moved from Roseburg Oregon to Cheyenne and both facilities were amazing! Nice staff, helpful, professional, caring. Adam was amazing in Cheyenne helping to set up storage. Would definitely recommend to anyone!!!
Diane B | First ImpressionsGreat friendly team.
William B | First ImpressionsI am grateful for the free month and will continue to use the trailers and trucks. Just not the storage. Please rethink the structure of the storage buildings and provide AT LEAST two elevators!
AUDREY L | Overall ExperienceI took the day off work to move into my unit and found out after arriving that the elevator was out of service and had been for three weeks. I had a lot of heavy items that I had to haul up the stairs in multiple trips far exceeding the time I had allotted. Then upon arriving at my unit, I open it to find there is no lock that was offered in my rental agreement. I had to leave my valuables unattended and unsecured to find a lock. Needless to say, I was extremely frustrated and certainly would not recommend my experience to anyone else.
Daniel R | Online Move InOther than the elevators going out, I had a wonderful experience renting from them
Mary T | Overall Experience