Response back from phone calls leaving messages and emails did not happen. I was using 307-462-3487 and adam_parnel@uhaul . com. Are they still working? Otherwise service was really good. Thank you.
rick m | First ImpressionsSelf Storage Units in Cheyenne, WY, 82001
U-Haul Moving & Storage of East Cheyenne
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Timothy O | Overall ExperienceI like save money for storage.
Timothy O | First ImpressionsEveryone I dealt with was pleasant, helpful, knowledgeable and professional!
brian r | First ImpressionsI called first, to confirm space availability, before driving out. Spoke with Todd, who confirmed space available. Drove out and checked in at the front desk with a lady named Taylor, who described space and operating procedures, then took me onsite to see the space. She made the whole signup process easy and painless. I had excellent support from the Cheyenne crew all the way around. J. Garland
John G | First ImpressionsI moved from Roseburg Oregon to Cheyenne and both facilities were amazing! Nice staff, helpful, professional, caring. Adam was amazing in Cheyenne helping to set up storage. Would definitely recommend to anyone!!!
Diane B | First ImpressionsGreat friendly team.
William B | First ImpressionsI am grateful for the free month and will continue to use the trailers and trucks. Just not the storage. Please rethink the structure of the storage buildings and provide AT LEAST two elevators!
AUDREY L | Overall ExperienceI took the day off work to move into my unit and found out after arriving that the elevator was out of service and had been for three weeks. I had a lot of heavy items that I had to haul up the stairs in multiple trips far exceeding the time I had allotted. Then upon arriving at my unit, I open it to find there is no lock that was offered in my rental agreement. I had to leave my valuables unattended and unsecured to find a lock. Needless to say, I was extremely frustrated and certainly would not recommend my experience to anyone else.
Daniel R | Online Move InOther than the elevators going out, I had a wonderful experience renting from them
Mary T | Overall ExperienceThis unit was not our original request but we need to move here because the elevator at the main facility was broken and no estimate for when repair would happen. We are from out of town and had hired mover to move us into the other unit. They were working on door of this unit and we had to work around them to unload. They then left the door off the unit next to us. From the street you could see the neighbor unit was empty and looked easy to cut between the wooden wall if you wanted to. We felt not secure. We called the main office the next day and asked them to put the door back on and they did, but with a different style lock and the door ajar. Still not very secure looking from the street. We didn't have any other choice at this time.
PATRICIA H | Overall ExperienceStaff was very friendly and helpful. It was cool that one of your staff members is from Fort Smith Arkansas where we come from. Thank you all for being so kind and helpful in our time of need. God bless you all.
YVONNIE M | First ImpressionsVery clean and professional. Easy gate access with remote.
AL r | Overall ExperienceThe staff ,Taylor was very helpful and very professional. Thank you
Georgia K | First Impressions