After being at this unit for less than a month, and paying for two months because they are money hungry, returned to get my things just to find out all of my things was molded and water damage. The facility is very nasty and old. They moved the original unit because they don’t have any way of getting to the second level. They never informed me that the place flood. Well long story short my entire unit was useless. I have to buy everything all over and the insurance only covered 1k of the damage. That’s not even close to the amount paid for my couch set I purchased lest than 10 months ago. I’m so hurt and lost for words. The guy knew that it was wrong he didn’t say anything just handed me a paper with the instructions to file an insurance claim. And while I only purchased the bare minimum insurance Never recommended and if you still decide to put your things here make you add the max coverage. Because I lost over 15k worth of stuff and some stuff I will never be about to get back like my childhood photos. I’m so hurt behind this. And I have to really start over with everything.
krissy m | Overall ExperienceSouth Shore Self Storage
7843 S Exchange Ave, Chicago, IL 60649(78th and Exchange)
Customer Reviews
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 7' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$50.00
Per Month
- Interior
- 2nd Floor
- No Climate
- Swing
- Rate:
- $50.00 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$67.00
Per Month
- Interior
- 2nd Floor
- No Climate
- Swing
- Rate:
- $67.00 Per Month
-
![Example storage unit layout]()
Medium
5' x 16' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 2nd Floor
- No Climate
- Swing
- Rate:
- $85.00 Per Month
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
After being at this unit for less than a month, and paying for two months because they are money hungry, returned to get my things just to find out all of my things was molded and water damage. The facility is very nasty and old. They moved the original unit because they don’t have any way of getting to the second level. They never informed me that the place flood. Well long story short my entire unit was useless. I have to buy everything all over and the insurance only covered 1k of the damage. That’s not even close to the amount paid for my couch set I purchased lest than 10 months ago. I’m so hurt and lost for words. The guy knew that it was wrong he didn’t say anything just handed me a paper with the instructions to file an insurance claim. And while I only purchased the bare minimum insurance Never recommended and if you still decide to put your things here make you add the max coverage. Because I lost over 15k worth of stuff and some stuff I will never be about to get back like my childhood photos. I’m so hurt behind this. And I have to really start over with everything.
krissy m | Overall ExperienceI paid my storage fee on the 5th since I forgot to pay on the 1st. I paid because I was moving out on the and was told there will be no prorate being paid back. So I basically paid $75 for a few ours or if you include the first I paid $75 for 5 days to be told I will not get anything back since I was moving out.
Arrakis T | Overall ExperienceThe staff was very friendly and professional, the facility was always clean and well-lit. I never felt unsafe considering the location of the facility. It would have been helpful if the storage facility was opened on Sundays . The limited hours was a issue..
ARLETHA W | Overall ExperienceI did not use the South Shore storage unit rental. When I went to load my first storage unit over on South Stony Island, they informed me that additional units were indeed available for rental, which I was informed the day I made that reservation that there was only one open at the Stony Island location. So I did all of my Uhaul business at the South Stony Island location.
harold d | ReservationWater damage to my furniture.
jewel b | Overall ExperienceDo not need a storage room, I was only trying to reserve at truck
Martin H | ReservationI did not use your storage facility
Jontae H | ReservationI WAS VERY HAPPY WITH THE SERVICE I WAS GIVEN AT UHAUL AND BROTHER JOHN IS A KEEPER FOREVER ALWAYS THERE AND VERY RESPECTFUL AND HELPFUL TO ALL AND FOR THAT I SAY THANK YOU VERY VERY MUCH.D BANKS
DERRICK B | Overall ExperienceOverall, the employees at this facility were always pleasant. However, the unit itself was less than adequate. For example, there was water leakage in the unit itself, soo much so, that some of my items were damaged, also, huge water bugs, and rat droppings! Now, I'm aware it's hard to control rodents, in a large older building, but, there was no bait set out for either pests'. The facility also needs to adjust the hours to benefit the client as well...like being open on Sundays, would be one suggestion. Also, the lighting is poor, the motion sensors for the lights, simplly don't work like they should. Hence, overall, for what is charged each month ($52.00/5×5 per/mo.), the conveniences simply don't match the services, too expensive for what you get!! I definitely would not recommend this particular facility for storage!!
robert w | Overall ExperienceExcellent Service. Great prices.
Leroy w | Overall ExperienceThis storage facility is good if you are looking for a low-cost storage that you will use periodically. I had no major issues at this location; however, because of the entryway, it is less accessible. This is an old-school storage, with little electric anything. Your items will not be temperature controlled, and you must physically open the doors as to drive your vehicle in for loading. There were some hiccups, but overall I understand that you get what you pay for. Not a high-quality storage facility, but will definitely fit your storage needs. Would recommend!
William R | Overall ExperienceVery helpful toward our needs. Thank
Victoria B | ReservationStaff were friendly, calm, competent, helpful, and polite.
Jessica P | ReservationNo vehicle access to second level ,very inconvenient !!
Sedric G | ReservationDerrick was very nice, helpful, and professional. He definitely took the stress out of moving and made the experience way easier that I expected It to be. It was a very pleasant experience overall.
alicia w | ReservationOverall a pretty good experience. It was snowing in Chicago and my help was running late. I really appreciate the fact that i was still allowed to put my belongings in storage. Thanks!
Patricia N | Reservationthanks John my new found friend.. God Bless
CHAUNCY M | Overall Experiencethey were great
tracey s | ReservationThe workers were very patient with me.
henry b | ReservationJohn was awesome!!
BONITA S | Overall ExperienceI called twice and they stated I was not registered.
Privacy R | First ImpressionsThe guy was super helpful, very fast, and very knowlegdeable. Answered every question, got me in and out.
Privacy R | First Impressions