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Loretha D | Overall ExperienceSelf Storage Units in Hammond, IN, 46324
U-Haul Moving & Storage of Hammond
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U-Haul Moving & Storage of River Oaks
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U-Haul Moving & Storage of Canterbury
2915 W 159th St, Markham, IL 60428 View Available Units9.4 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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They always go above and beyond when assisting customers. They treat us like people.
MARK R | Overall ExperienceThe only reason I gave this facility a three star is because the customer service is great but the storage cost every month was super expensive the storage I had was super small and I paid 149.00 every month sometimes lates fees which I will pay 179.00 when I say my storage unity was small I mean small another all my mattress was stained with yellow stains I don’t know why and where if came from because we I first brought my things to this location my mattress was good as new and now I just want to throw them all away once I unload my things from the U-Haul I will definitely take pictures and file for complaint
ROCHELL J | Overall ExperienceI purchased my uhaul unit on 8/21/24, I am moving in today, (8/22/24). The staff member I was serviced by was very “nice-nasty,” and was unnecessarily giving me a hard time. Prior to coming in on 8/21, I had already come in and reserved the same unit. The manager was polite and helpful on that day. As for the staff member that worked that afternoon, he was not pleasant at all. Also, the set up is very inconvenient. You can’t park in the actual dock area, my unit is up the stairs, which means I have to bring things in from my car, parked outside of the dock. Currently, I am moving some heavy things in by myself. The lock system is inconvenient as well. I had to keep going in and out, and up and down the stairs. A staff member put a gold lock with red tape on it on the unit. I had to continuously go up and down, back and forth just to have the right key for the red tapped gold lock. There’s no elevators, or anything to help move things into the storage unit. Even with movers to help, it would be nice to have a cart or something to help customers move into their units if I have to bring things from the lot which is absolutely crazy. I was asked repeatedly yesterday, “are you moving in today?” Besides the gold key, what does it matter if you can’t park in the dock, there’s nothing to help move, (as in carts etc.), and you’re going to be inconvenienced anyways. Something told me to go to another Uhaul. I’m upset I didn’t listen to my first mind. If I could, I’d truly get a refund from this place. Moving can already be hard enough.
CHERI M | First ImpressionsRepresentative was a professional.. made my renting of a truck n storage experience easy n comfortable...
ALBERTO P | First ImpressionsFriendly and knowledgeable
veronica C | Overall ExperienceAll of the staff there are amazing!!!!!!!!!
Joel B | Overall ExperienceI Would Love To Say Thank U So Much, Mz.Alma For The Great Customer Service Shown,And I'll Definitely Be Using You Guys Again, If Needed.
William L | Overall ExperienceDIDN'T USED IT IT COULD NOT ACCOMMODATE A 2OFT TRUCK LOAD.
Irene M | Online Move InThe best service ever and very friendly
STEPHANIE H | First ImpressionsThank you
Randy C | Overall ExperienceMy girls Nathlie and Valma where the best I love them never had any problems with anyone since I had my storage unit had it for a least 12 years no complaints from me .
MARCHELLE T | Overall Experience