One thing l have a concern with is that one of the staff , only want to book a reservation for my truck rental. But didn’t wanted to talk to me about my storage unit that I was trying to rent. I was asking him about the price of the storage unit but he only concern was book the reservation for the truck rental. He said let’s talk about that later but we never got to talk about it.
LATISHA L | First ImpressionsSelf Storage Units in Chicago, IL, 60649
U-Haul Moving & Storage of South Shore
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- 3.5 Average Customer Rating
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There were bug and rodent traps placed in my unit without my permission. I told them months ago in the summer I was moving out of the unit and they continued to charge me. Not worth $150 a month just to take the risk of having your belongings infested and no tenperature control on top of being in the hood.
Alanna S | Overall ExperienceThank you for all of the support during my stay in Chicago. Suggestions the more youthful staff needs more training on customer service and manners. It’s not a good image to smell like blunts/ weed.
Ouinette W | Overall ExperienceMarilyn was very helpful in getting me a van and a storage unit in a very timely manner. She was pleasant to work with.
Lakia L | First ImpressionsYou need to have more workers handing the customers who renting your equipment, them that way you can speed up the lines instead of one person handling three customers at a time
Debra R | First ImpressionsI love you guys U Haul is the BEST
CHARLIE B | First ImpressionsMy television was damaged
Lakeitha C | Overall ExperienceIt's early:but I'm still waiting for my response to get the info for this particular experience Hope it is good 👍
Perla L | First ImpressionsThankfully.
Jessie L | Online Move InKen and the front desk staff were extremely helpful and professional. I really appreciate all the knowledge and expertise that Ken showed me during my move. He assured me that I had everything I needed and Was very courteous. My move from Charlotte North Carolina was seamless and successful! Thanks Ken!
Franklin M | Online Move In