This location managed their storage areas very professional and were soooo very clean always a great access secure and carts available. Thank you for the years of amazing and quality help you were over the years if I had any issues you resolved them.
Sandra D. | Overall ExperienceSelf Storage Units in Coeur D'Alene, ID, 83814
U-Haul Storage of Coeur D' Alene
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very Clean Indoor Storage Unit. The staff was knowledgeable and helpful with my storage unit needs. Great customer service.
Anna K. | Overall ExperienceSo nice to have a place that was open all the time. Staff always helpful and polite. Held my unit for 4 years & if there is a reason for me to need another one, I will definitely be back at U Haul.
Linda J. | Overall ExperienceVery professional and quick service. Unit very clean and I was pleasantly surprised that a lock was provided! I do have one I purchased previously from u-haul and was not able to locate it so this was a great help not having to purchase another.
Carrie S. | First ImpressionsGreat customer services! Entire staff was the friendliest I have worked with. The facilities, inside and outside, were the cleanest I have seen. Without a doubt, this location/site was the best moving experience I have ever had. Will use them again.
Brad and Karen w. | First ImpressionsLori was amazing to work with. She really knows what customer service looks like!!
GARY B. | Overall ExperienceVery unhelpful staff.
Thomas D. | Overall ExperienceI didnt realize that there was a lip nearly a foot tall into the unit. I got a drive up so I could wheel things in and out.
Larry A. | Online Move InThe only problem that I had was the hallways room lit perfectly fine. I had the biggest storage unit that was on the inside of the building. There was no lights on the inside so whenever I went there, daylight or darkness, I had to take flashlights to be able to see what I was doing inside my storage unit that would be my only complaint.
Patrick S. | Overall ExperienceI appreciate you. I’ve used you twice in the past 8 years and it’s always been a good experience!
Cammie C. | Overall ExperienceOne of the nicest U-Haul storage facilities, in fact, storage facilities, I’ve never rented from them in over 30+ years. Well lit; very clean; safe; inside always kept up-to-date. In fact, when I was moving out, they were just redoing the floors the staff at every point, whether renting storage or U-Haul, or returning our outstanding and very customer service oriented a model for U haul. Thank you!
Jacqueline G. | Overall ExperienceFriendly office staff, clean facility. A little pricey, however many people moving this way contributing to that as well.
TODD T. | First ImpressionsThe staff of the CDA location are friendly. My complaint is with Uhaul as a company. My U-box was extremely late- promised to be delivered by 07-10 but I was not able to access my box until 07-24! U-Haul customer service was horrendous. They could not locate my box or give me any help at all. They offered to give me $50 off but when I’ve spent over $2k with them, it seemed like a drop in the water. I have seen online that this is a persistent issue and I’m not the only one whom it’s happened to. I had reserved a unit through them and was later told that “reservations don’t mean anything, it’s first come, first serve”. U-Haul corporate needs to look up the definition of RESERVATION. Darian in the store was helpful and empathetic to my issues but still was not able to contact the ubox driver or expedite my late shipment. I have since moved to Keylock storage which has been a very pleasant experience. I recommend using a different company all together. Penske truck rentals off of Ramsay was better priced and very helpful. Key lock storage is about the same price for storage but I was able to get a bigger unit so in essence, it was also cheaper.
blake q. | Overall ExperienceThis U-Haul facility is much nicer than the one I was using previously. Having bathrooms, drinking fountain, and the elevator was EXTREMELY helpful.
Anastasia D. | Online Move InWill use this facility again if needed.
ROBERTA G. | Overall Experience