It was a good experience dealing with this facility. The free one month storage I received with the rental of the trailer was unexpected and a welcome benefit. The facility was not too busy, however they have a lot of U-Haul units and customer parking was limited but never an issue for me when I visited the storage unit.
Richard B | Overall ExperienceSelf Storage Units in Coeur D'Alene, ID, 83814
U-Haul Storage of Coeur D' Alene
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great customer service
Arthur B | First ImpressionsA little high price, but worth it
jeff f | Overall ExperienceI felt safe when I was there and it's very clean
LEANNE F | Overall ExperienceVery friendly front-end personnel.
andrew v | Overall ExperienceAlways a pleasure dealing with the CDA location.
MEGHAN O | First ImpressionsAsst. mgr was too rude when truck was returned. I drove 5 miles total and was told I owed $13.50 for gas use. When I questioned it. the asst. mgr was called out and treated me like I was just a bother to him. The rest of the staff was great but Mr. Unfriendly ruined the experience. I’ll be moving my stored property as soon as possible.
roger a | First ImpressionsFirst Rate!
John L | Overall ExperienceThe staff was very patient with me. I was very indecisive and they helped me choose the best units.
jay c | First ImpressionsGreat service
andrew v | First ImpressionsWe stored furniture here for more than 10 years. The temperature of the unit was great and kept everything in great condition, including our piano. The facilities are always clean and the people in the office are helpful and kind. It’s been great doing business with you!
TONY a | Overall ExperienceThe various keypads to use are difficult to understand which is which. Since I did this entirely online I struggled to understand which pad was check-in vs 24 hour access. I set off the alarm twice doing so and frustrated the guy behind the desk despite having no desire to do so, and being generally competent at complex systems. A clear, front and center description of the location and appearance of each keypad to use would be very helpful! Otherwise I've very much enjoyed the storage experience and find the facilities to be exceptionally immaculate.
Daniel N | Online Move InRenee was excellent to deal with. Clear communication and very helpful. She tracked down my bike and got it returned to me, as I had mistakenly leaned it in the give-a-way area. Huge help!
CHRISTOPHER S | First ImpressionsOnly think I would change is longer hours of access and the cleaner smells they use are so strong. Our stuff comes out smelling for weeks. But it’s better than it smelling like someone else’s crap.
GABRIEL T | Overall Experience