The front desk employee Isaac could use some additional training. He struggled with the entire move-in process. He did not know how to process an online storage purchase. What should have taken 2-3 minutes ended up taking 1-2 hours. Also, he did not know how to add my confirmation number from my U-Haul rental to qualify for a free month of storage. I would like my one free month of storage at this facility.
Aaron E. | Online Move InSelf Storage Units in Spokane Valley, WA, 99216
U-Haul Moving & Storage of Spokane Valley
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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1710 N Wilbur Rd, Spokane Valley, WA 99206 View Available Units
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U-Haul Storage of East Town
4110 E Sprague Ave, Spokane, WA 99202 View Available Units5.5 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Only issue with the facility is driving room. Not easy to get around the facility with a trailer
James W. | Overall ExperienceMike is AMAZING at making sure the grounds are well maintained and he is an incredibly hard worker! Thank you again for everything.
Leslie F. | Overall ExperienceThe truck had an oil change light on but I only drove it 8 miles total so I didn’t have a problem there. They charged me for what should have been my 1month free and for another month even though I talked to someone 2 weeks prior to my month being up that I was done w/the unit. They apparently didn’t put it in the system so it wasn’t until another person called me that my account was closed. So basically U-Haul screwed me over for almost $400.
Brenda W. | Overall ExperienceI can't thank the Manager Mike enough for his kindness and thoughtfulness always helpful in whatever ever it is, I need to accomplish. With it what is that I need and a great amount of appreciation. Thank you just isn't enough. 🙏🙏🙏🙏🙏
jeanann l. | Overall ExperienceWalked into the office and seemed pleasant. Michael Fenton got right to finding my online order. He was very thorough and quick with setting me up with lock, code, tour of my unit. Michael was professional and a really nice person. Drove away glad I decided this Uhaul.
Tad S. | First ImpressionsMike was incredible to work with. He was very patient and professional, willing to do everything that he could to help us with a very stressful move. Thank you, Mike.
Mary Lynn M. | First ImpressionsThe facility and path of travel is too tight. Rental trucks are parked on the end caps and it is very difficult to maneuver. Staff was wonderful in helping me. Why can’t we have the keypad so the driver can use it from their side?
John M. | Overall ExperienceAwesome staff super helpful and patient. If you ever need a job contact me @ www.holyGhost.RealEstate
Daniel H. | First ImpressionsGreat experience.
Brandon A. | First ImpressionsMike listened to my situation and gave me a couple options and I was able to choose what worked for me. Although a truck/storage deal was not an option what I got was better! And uhaul has always had great prices for trucks so that was the least of my worries. I needed a close storage that would fit an oversized couch and all of my belongings asap and I got that! Thank you Mike oh and the gentleman that helped me after Mike. Also they have a remote for gate access which makes my trips super fast and convenient!!!!
Maggie A. | First ImpressionsExcellent service . If needed I would use UHAUL Storage again.
SHAWN S. | Overall ExperienceThanks for keeping my belongings safe and dry. Mike always provided great customer service and offered assistance when needed. I would highly recommend this facility for storage needs.
PERFORMANCE PHYSICAL THER P. | Overall Experience