I lost my stuff bc I couldn't afford to pay the amount of money that was supposed to be paid for the storage service. Let me elaborate on my experience... First and foremost I went to the store on Sexton Rd in Columbia MO. and picked out my unit size under a New employee and thought everything was settled. Just to go in and try to make a payment just to find out the employee had given me a storage unit that was bigger then what I had initially signed up for and when I questioned the agent about it I was told that there was nothing they could do about it bc my stuff was already in the unit. No apology or anything. The service at that time was very u empathetic and I tried to give them the amount that was owed and they would not even take my payment bc I was told they don't take partial payments..they needed the entire amount . Like I said no response to the fact that I was given the wrong size unit which was more than what I could afford. Annnd I had moved out of town due to my spouse passing. The weather didn't allow me access to come and make payments and I had a job that I couldn't afford to take off from and come to Columbia and whenever I did plan a trip the weather would not permit me. It has been a very emotional year for me to lose all of my belongings things that I could not get ever again. Then upon talking to a Supervisor concerning my termination of my storage I was given a date that was not even the correct date. I was told my stuff was going up for auction on the 15th well I didn't have time to come back it cost tooooo much for storage unit and I just feel sick to my stomach in regards to the service I received ....oh and your link is always unavailable future reference
JACQUELINE J | Overall ExperienceSelf Storage Units in Columbia, MO, 65203
U-Haul Moving & Storage at University of Missouri
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $124.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $149.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $149.95 Per Month
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$184.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $184.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you!!
Kristin M | First ImpressionsThe only thing I would change is the unit requested. The unit I was assigned was an indoor entrance which was nice to stay out of the weather bc while organizing the unit but carrying items through two doors and down that hallway was not ideal. The carts supplied were a lifesaver but next time I would request closer to the end of the building or an outdoor access unit.
Jessica B | Overall ExperienceNice facility. It was easy in and out.
Doak P | Overall ExperienceHole in roof of unit. Several items damaged. Giant inconvenience. Previous holes duct taped. Roof needs repair.
James W | Overall ExperienceI did not like having to provide a copy of my drivers license and a photo. I have been renting from U-Haul for years and never had to have my license and a photo stored in U-Haul. Databases. I understand presenting photo ID but not for UHaul to keep.
Darryl B | Overall ExperienceMy unit was paid up until August 29,2024. No one tryed to contact me from u haul they told my son who was not on the lease agreement I was the only one on the lease I should have been contacted. They're saying I owe u haul $57.00 I'm not paying it they owe me money. I'm contacting an attorney and see if I have grounds for a lawsuit against your company. I paid every month and I should have personally been notified you where overlocking my unit!!!
Loretta E | Overall ExperienceWe needed short term storage and the whole experience couldn’t have gone better. Jauan and his team were very friendly and helpful. The facility was nice and convenient. Thank you!
Joseph R | Overall ExperienceVery convenient! Staff is very friendly and knowledgeable! Facilities are great and have expanded over the last couple years so lots of options For units.
Joseph R | First ImpressionsThe storage was fine the truck rental however charged nearly 3 times what we were told. Also claimed a cleaning fee even though we used the same truck as a month before and it was in the exact same shape as when we dropped it off including the 2 hand print stains that were on the windshield the first time we picked it up. They claim the cleaning fee will be refunded but as of 2 days later it has not.
Jason G | Overall ExperienceJust add more office hours during the week and weekends too. Anyhow, it was great!
Justus N | Overall Experience