Prices are way to high went to storage mart and paid $65 a month for the same size unit
AMIE T | Overall ExperienceSelf Storage Units in Columbia, MO, 65203
U-Haul Moving & Storage at University of Missouri
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Service was very nice
jermane j | First ImpressionsThe doors on the truck were hard to shut
WILLIAM S | First ImpressionsThank you so much! to guys for helping me with the process - moving in. Jordan, thank you so much for teaching me each step patiently and also providing me with a hard copy of receipts. I am so glad you were in the office on Sunday and Monday when I moved in. Bryan, thank you so much for showing a map of storage area. We are so happy as the storage was easy access and secured. THANK YOU!
Roger G | First ImpressionsLOVE TAYLOR, SHE'S SO POSITIVE AND CAN TURN SOMEONE'S BAD MOOD TO A GOOD. MOOD. SHE'S AWESOME
carol g | First ImpressionsThe young ladies were very helpful the first day I came and got the truck I believe her name was janiqua Sanders she was so helpful and informative and so was the other young lady I just don't remember her name however they were very Swift quick it was convenient easy very helpful and they knew their stuff. I also received one month's free on the U-Haul rental and she gave me all the information explain everything to me and Dad and the young gentleman he helped me with entering the code so I knew how to enter it in when I came to the facility everyone was great helpful knew their stuff the facility was clean smelled really good when I dropped the the van back off the gentleman was very nice and informative and just great overall I will give them 20 starts if I could cuz they were that excellent. It was the U-Haul in Columbia Missouri on Business loop the University of Missouri location at Business loop that crew over there definitely deserve a raise!!!!!
Nikita W | First ImpressionsThanks again to Bryan Murphy for his help!!!!
Tanya R | First ImpressionsStaff very nice, friendly and always helpful
ERIKA B | Overall ExperienceThe employees showed a high level of listening skills and helped me resolve my fairly difficult situation. The only feedback I would give this location is that some of the floor areas could be vacuumed or swept.
brad w | Overall ExperienceI lost my stuff bc I couldn't afford to pay the amount of money that was supposed to be paid for the storage service. Let me elaborate on my experience... First and foremost I went to the store on Sexton Rd in Columbia MO. and picked out my unit size under a New employee and thought everything was settled. Just to go in and try to make a payment just to find out the employee had given me a storage unit that was bigger then what I had initially signed up for and when I questioned the agent about it I was told that there was nothing they could do about it bc my stuff was already in the unit. No apology or anything. The service at that time was very u empathetic and I tried to give them the amount that was owed and they would not even take my payment bc I was told they don't take partial payments..they needed the entire amount . Like I said no response to the fact that I was given the wrong size unit which was more than what I could afford. Annnd I had moved out of town due to my spouse passing. The weather didn't allow me access to come and make payments and I had a job that I couldn't afford to take off from and come to Columbia and whenever I did plan a trip the weather would not permit me. It has been a very emotional year for me to lose all of my belongings things that I could not get ever again. Then upon talking to a Supervisor concerning my termination of my storage I was given a date that was not even the correct date. I was told my stuff was going up for auction on the 15th well I didn't have time to come back it cost tooooo much for storage unit and I just feel sick to my stomach in regards to the service I received ....oh and your link is always unavailable future reference
JACQUELINE J | Overall ExperienceThank you!!
Kristin M | First Impressions