I was charged a late fee before my due date. Due date the 25th of May 2025..I was charged $15 on the 27th and again on the 8th of April for late April and the due date hasn't arrived yet. They lied and said that's the way it is and there was nothing that could be done about. I definitely plan on contacting HQ..I WOULD NOT RECOMMEND!!
sheila c | Overall ExperienceSelf Storage Units in Columbia, SC, 29206
U-Haul Moving & Storage of Arcadia Lakes
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U-Haul Moving & Storage of Dentsville
7325 Two Notch Rd, Columbia, SC 29223 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of Spring Valley
8400 Two Notch Rd, Columbia, SC 29223 View Available Units2.0 miles from this location -
U-Haul Moving & Storage of Fort Jackson
5604 Forest Dr, Columbia, SC 29206 View Available Units2.3 miles from this location -
U-Haul Moving & Storage at Sandhill
1117 Sparkleberry Ln Ext, Columbia, SC 29223 View Available Units5.5 miles from this location
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- 3.5 Average Customer Rating
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It was a big rat box in the corner and some food rats was eating off was left inside I had to put stuff belonging on top very nasty to see that otherwise everything was good .why was floor outside my unit uneven?
Linda B | Online Move InDNT recommend anyone to go there
Domonique g | Overall ExperienceExcellent Service
KyAsia T | Overall ExperienceI was not able to locate the unit. Customer Service was not able to direct me to it. The office hours were listed at this facility and online l, but no one was there. I requested a cancellation and rented from the company down the street.
Deona W | Overall ExperienceOnly complaint I have is that the stuff falls from the ceiling onto your things
Yolanda B | Overall ExperienceI moved out on 12/23/24
JADA L | Overall ExperienceThe only problem I can find is too many humps to drive over. It makes it difficult not dumping everything in truck & damage to your furniture 🫣That is a real issue when driving down or backing down to your unit.
Brenda C | Overall ExperienceEarly on, there was a leak on the 10x20 space which damaged various items and fine art. You did address it. A lot of the blown insulation came Loose from the ceiling onto the contents and I addressed that. I will say that the management (Angela)’was always helpful and professional.
DAVID N | Overall ExperienceMy furniture, pictures, clothes and wood table all rotted out due to 2 holes in the ceiling of the unit that allowed water and any outside substance to enter my unit full of my personal belongings. The padding that was on the ceiling over time crumbled down to my things and left stains. When contact customer support o was told I would not be compensated because I did not add protection on my unit-that was suppose to be protected anyway! Mold and mildew grew from the wet things and ruined many furniture. On top of that I received a bill of $80.00 because I thru the rotted and mildew things out in THEIR trash! Can you believe that! Great customer experience huh, never again I rather pay a lot of money else where that is more secure than do Uhaul again.
Rominick M | Overall ExperienceA lock was to be included and left in the unit and it was not. G53 had a lock G54 didn’t.
MICHAEL S | Online Move InA few of my spouse’s shoes were stolen and we were unaware of it until we moved our things out but nothing we couldn’t afford to lose. U-Haul should probably get better secured locks for the storages.
shanequa j | Overall Experience