I had a few boxes that should’ve been easier to dispose of but otherwise I had a great experience.
Aleczander J. | Overall ExperienceSelf Storage Units in Covina, CA, 91724
U-Haul Moving & Storage of Charter Oak
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
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Jeremy was pleasant and helpful.
Diane T. | First ImpressionsVery well maintained and exceptional customer service.
Nereida V. | Overall ExperienceVery helpful and respectful would recommend.
Nereida V. | First ImpressionsThe staff was always very friendly and helpful. Thank you for the auto billing. That was helpful.
Susan S. | Overall ExperienceStaff was extremely helpful, always friendly
kenneth james m. | Overall ExperienceThe employees constantly harassed me after I moved my stuff out. I paid $100 to settle and got my stuff out. I informed them that I didn’t have a truck to move the box spring and mattress and that they could just throw it away. They claimed I put the lock back on but I didn’t. They constantly called me insinuating I didn’t move everything out, until my husband called and they finally stopped.
alanna h. | Overall ExperienceExcellent service, exceptional staff. Thank you
VICTOR C. | First ImpressionsSince day one that we moved there we had problems people get behind on there payments cause of all this covid stuff every time I called to speak to a supervisor there all supervisor then I would never rent from them only one person try to help Sergio but the others were rude and unprofessional and they said one thing and then change there words I gave them very very poor service
Stella H. | Overall ExperienceAlthough it was late on a Sunday when we walked in, the Staff was Very friendly helpful and smiling which certainly improved My day!
kenneth james m. | First ImpressionsThis U Haul facility at 1961 E Covina Blvd has an outstanding customer service staff. The only reason I wasn’t satisfied and didn’t give this review a 5 star is that they have 1 staff employee & the store manage, that will not go beyond their scope to get you an answer or to satisfy their customers’ need. Had to end up contacting the company President to resolve my issue, when it should have been properly handled by the manager. Overall, the issue was resolved and I’m happy with the outcome, but the staff will not listen to reason nor do they care about any billing concerns.
Lydia G. | Overall ExperienceThank you. I'm sure I will use your storage facilities again in the near future.
Juanita H. | Overall ExperienceThe staff was amazing, very friendly and helpful. I would be more satisfied with the access hours if they were extended until 10:00 pm. I noticed containers for pest control in unit, which leads me to believe there may be a rodent issue at this facility.
Kenyatta B. | First ImpressionsMost of office staff are waste of space and the curly haired chubby fool can eat a d**k with his punk attidude.
Anthony C. | Overall ExperienceThe General Manager is awesome! He moved mountains to help me. I really appreciate all the efforts he made to help make a difficult moment easy.
Venessa A. | First ImpressionsI never used it I had it for two days and I got fully charged and I had it for two days and then I turned in my pass and told him we We didn’t need it it wasn’t gonna work for us
Thomas I. | Overall Experience