Staff very friendly and informative no complaints at all
VERONICA N | Overall ExperienceSelf Storage Units in Pomona, CA, 91767
U-Haul Moving & Storage at Garey Ave
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Appreciated the gentlemen that were there if one was busy the other one jumped in. Very pleasant
Siapotagai B | Overall ExperienceIt would be more helpful if , there was people to talk to . Instead of a voice message
Leslie G | Overall ExperienceExcellent communication flexibility and professionalism
LISA H | Overall ExperienceThere were some requirements for renting a van that I was not made aware of prior to the actual rental. On the day I wanted to rent the vehicle and was asked for these requirements I was a little taken aback. Later, it was explained why I needed references and managed to calm down. Also, although the associate was trying to be helpful, I needed a unit reserved for my final destination. Instead of explaining I needed to do it, they tried to help and led me to believe I had a unit reserved. I called the manager of the site to make the reservation myself.
GEORGE M | First ImpressionsThe agent was amazing friendly helpful and very attentive in regards to showing us different units going over sizes and pricing. The best agent I’ve ever dealt with at Uhaul.
Siapotagai B | First ImpressionsFound a much bigger storage unit for way cheaper. Rent was going up and up. To think that you never missed a payment and barley went to the storage they would have been more interested in keeping your business instead they are interested in putting up the monthly price. From $96 to $109 to $139 to $150. Staff is friendly so that’s good. But the surrounding area isn’t too safe. Lighting inside is good and well ventilated but so much dust collected since the top of the storage isn’t sealed. Just closed off with a thin wire.
Yazmine R | Overall ExperienceSTAFF ; SIMPLE AMAZING VERY PROFESSIONAL , VERY KNOWLEDGEABLE , VERY FRIENDLY ( GREAT ) , NOT ONLY TO MYSELF BUT TO EVERYONE , I SEEN THAT CAME TO THIS LOCATION . THANK YOU YALL
MARION H | Overall ExperienceDavid always kind and helpful. A great asset to Uhaul. Tony was the 1st to help me out when I first opened up my storage there at Uhaul. Jimmy and the rest of the gents at the counter always a great team answered all my questions.
PATRICIA C | Overall ExperienceToo small. Ease of access is terrible. Customer service was good and the location is pretty decent.
RYAN M | Overall ExperienceExcellent service and they cared about my needs THANK YOU
Maria R | Overall ExperienceAlways helpful, the manager assisted me through any inconvenience I had. The best way to describe this location is beyond any doubt amazing. Thank you N. Garey Ave. Pomona U-Haul !
Joseph B | Overall ExperienceGeneral Manager David Sahagun and his whole staff at the UHAUL on N. Garey in Pomona, Ca 91767. Have been good to me. And treated everyone with the same excellent and devotion and kindness and respect. I love this UHAUL if it were t for the staff i don’t know where I would be.
Ruth G | Overall ExperiencePeople living inside of storage units. Couldn’t get to our unit because people would be cooking in front of unit. Felt very unsafe at the business.
bambi W | Overall ExperienceNone oh I also rented storage space.
Marco C | First ImpressionsNeeds better cleaning
Mirela R | First ImpressionsThanks you Jose L. In the Pomona Off Garey location
Cesar O | First Impressions