The unit I reserved online was not available so I didn't move in. They switched up the size of my unit and did not advise me.
jim h. | Overall ExperienceSelf Storage Units in Dallas, TX, 75229
U-Haul Moving & Storage at Harry Hines Blvd
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Small | 5' x 5' x 14'
Interior 1st Floor Street Level No Climate
Miscellaneous Storage (up to 2 rooms)- Rate:
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$39.95
Per Month
Free Lock with
Rent Now -
CA02, 5x10.png)
Small | 5' x 10' x 14'
Interior 1st Floor Street Level No Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$64.95
Per Month
Free Lock with
Rent Now
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
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2.0 miles from this location
U-Haul Moving & Storage at Northwest Highway
9929 Harry Hines Blvd
Dallas, TX 75220 -
3.9 miles from this location
Metroplex Self Storage #5
1838 S Josey Ln
(U-Haul Neighborhood Dealer)
Carrollton, TX 75006 -
4.1 miles from this location
U-Haul Moving & Storage of Carrollton
1682 S Interstate 35E
Carrollton, TX 75006 -
4.6 miles from this location
My Storage Plus
7600 John W Carpenter Freeway
Dallas, TX 75247
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
door lock slide ins aren't very thick and not well protected,
Leland W. | Online Move InI moved my belongings in Uhaul’s storage facility, less than 2 weeks later my storage unit was broken into. To me it looked like a inside job because when I asked for the cameras to be played back somehow they can’t tell who’s coming out with my belongings. Somehow my storage unit was the only one singled out. As i go to file the claim for my storage unit, they put the wrong insurance, making me liable for my belongings when I know I put insurance on unit mainly because the first month came with the one way uhaul rental. I’ve lost a lot of valuables that I can’t get back, mostly my business equipment is gone , I’m not too concerned about the tvs but I want the things people donated to me to get my business back going. I can’t operate properly without all my equipment. They did compensate me for my storage unit for the month but that doesn’t replace my things that they’re not wanting to liable for especially when every other time the main door to my unit was always unlocked. I spend a lot of money with uhaul and for them to be at fault and making me figure it out myself is unacceptable.
KEONA B. | Overall ExperienceHad to wait
NEWTON O. | First ImpressionsGood customer service help me out getting units during a rough time on my life
JOEY M. | Overall ExperienceThe employee at the front desk was real helpful with getting me my storage went above and beyond to make sure I had everything I need
JOEY M. | First ImpressionsJesse was very nice and very informative and knowledgeable about all my concerns. He was easy to deal with and didn't take too much of my time getting everything set up for me.
LISA C. | First ImpressionsVery friendly and helpful
Rosa F. | First ImpressionsThe manager was not pleasant. She spoke to you like you are a child. She needs to be trained better in customer service. She speaks very demeaning to you😢
PATRICK F. | Overall ExperienceI will definitely use this place for my storage needs
Juan B. | First ImpressionsThere was nobody available onsite for storage rental. I was directed by a sign on the door to go down the street to another facility for rental. It took two trips to the other facility for them to get the access code correct, and when I entered the facility the heat was unbearable. Both phone conversations with the facility manager seemed a bit tense and she seemed bothered with my call. As I was leaving the facility another customer who rented the day before could not get into the facility with his gate card or code. I decided at that point to go to Public Storage and rented one of their climate controlled units for the same price!
Thomas L. | First ImpressionsThis has been the worst experience EVER! From the the minute I was in the office. All Meghan cared about was telling me all the wrong things I can do to have my “privileges” revoked! There was probably one smile I seen from her and I believe it’s when she laughed at her own joke. The storage facility is out dated and U-haul Co itself should be ashamed of it. It’s like you are storing your items in a barn! The doors are just like a house door and so trying to get big items into the unit is nearly impossible. When I asked for a larger unit, before I could even get those words out of my mouth she snapped at me and said NO! And I don’t know it was the look I gave her or what, then she quickly tried to see what other units where available at a facility down the road. I will NEVER rent from U-haul again! Lastly, less than 24 hours from moving in, her faculty is closed. I was not able to access the gate to get in due to the cards not reading, so the alternative is a access code. Which I was never given. I went to a U-haul location down the road for help. The lady there could not understand why I wasn’t given a access code because they give their customers access codes. Customer service was called and a gentleman said he could see my access code however was not allowed to give it out over the phone. Meanwhile there was an older lady working and knew how to get a hold oh Meghan directly where Meghan informed her that she doesn’t give her customers the access code that the only option is to use the card. And that I needed to go back down there and keep trying or wait until Monday when she is reopened. I am beyond upset and the way management has handled this situation is surely not the U-haul way!
JOSEPH DALE B. | First Impressions