It was very convenient for us to be able to rent a 20-foot truck from the same place as our storage unit, and the staff were both friendly and helpful.
William G | Overall ExperienceSelf Storage Units in Dallas, TX, 75233
U-Haul Moving & Storage at S Westmoreland Rd
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U-Haul Moving & Storage of Red Bird Lane
5409 S Westmoreland Rd, Dallas, TX 75237 View Available Units1.8 miles from this location -
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U-Haul Moving & Storage at I30 MacArthur
920 S MacArthur Blvd, Grand Prairie, TX 75050 View Available Units6.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The unit is like a make shift and has holes in wall and openings in cringed Also no lighting in unit and very warm and suffocating
SHERYAL P | First ImpressionsNever had a problem
Lesia M | Overall ExperienceI was charged 3 times for my storage unit on the day of purchase and nobody has offered me a legitimate solution.
RODNEY B | Online Move InI had no problems with my U haul service, everything worked out fine!
sandra m | Overall ExperienceNo complaints regarding staff and facility. Everyone was helpful and welcoming.
cache h | Overall ExperienceWhen I call to make a reservation to the location. I was greeted by An employee by the name of ISIS. She didn't seem to want to help with anything but getting me off the phone. Other then that everything was great.
Nadia a | Overall ExperienceJust don't have any where to put it I'm homeless and really didn't want to lose my stuff, I've been homeless since Mr Holt passed away I'm sorry for any inconvenience thanks Erica holt
Absberry H | Overall ExperienceI like how they took their time with each customer, include myself. They day I went it was very busy. I love their customer service.
Delphina H | First ImpressionsNatalie and the management team was ALWAYS so professional and engaging. Willingness to serve. ALL STAR TEAM AT Westmorland & Kiest. Will recommend! THANK YOU! SINCERELY HENRY & PAM CUTLIFF
PAMELA C | Overall ExperienceWhile the overall experience is satisfactory, I'm somewhat disappointed with the deduction of this month's amount. Despite vacating the premises on the morning of Nov 24, I was charged for the entire month, which concluded on Nov 23. Given the business I and my colleagues have brought in over the past two years, such discrepancies could have been prevented.
kshitiz s | Overall ExperienceTheir is something dead in the storage area.... I could hardly stand to be near my unit
CHRISTOPHER H | Overall ExperienceSo much to say, first the staff over talked the customer, then sent us on a wild goose chase to anther location where we was then locked on the premises for over 30 mins, then we find out that our store units was on the Westmoreland promises. The guys was uneducated on how to unhook the trailer from the truck to unload my vehicle. As we began to pull off after asking him if we was good to go to unload the truck several times he stated yes, so as we was pulling off to unload the trailer was still half way attached to the truck so my son had to unhook us fully cause the uhaul worker didn't and he had move on to the next customer. There was more thi gs that went on at all three uhaul facilities that we came in contact with and I will be filing a full complaint.
charlotte s | First ImpressionsThe original storage unit was too small for our needs just because a truck is rented that doesn't mean that is all the room that is needed. Units should not be sized by the truck that is being rented. We had a tall entertainment center that simply would not have fit in the unit. We were told that the 10x10 was the largest we could get. We wound up getting a much larger unit and there's not much room leftover. We had a 20x20. And threw alot away.
sonjia c | Overall ExperienceMy move in date was June 1, 2021 for a first floor drive up unit but when I got there they said that they did not have those units there and that there was nothing they could do but move me into a second floor unit. My move out date was for April 1, 2023 and I moved out March 29, 2023. Ebony took the late lock off for me on March 29. I have my lock with me. I was told I had no more time than that. I have the paperwork. Ms Natalie has been saying that she was going to get this straight but hasn't. I owe nothing if I moved out by April 1 is what I was told.
Regina D | Overall ExperienceStorage unit was at a different location and paid for a 10x10 snd got a 6x9 and it was not outdoors
Edgar H | Overall ExperienceEvery1 was great in assisting at all times!!! I am goimg to miss you!!
Kyra W | Overall ExperienceI was good although I wanted a storage on the first floor and I ended up.high after I stated I wanted a first floor storage. Other than that it was nice.
LAWANDA J | First Impressions