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Bonnie M | Overall ExperienceSelf Storage Units in Danvers, MA, 01923
U-Haul Moving & Storage of Danvers
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
3.5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
*Stuctural Pole Inside Room
- Rate:
- $54.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
3.5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $59.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $144.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $149.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $169.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $179.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $189.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Elevator
- Climate
- Rollup
- Rate:
- $244.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $169.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
People very nice in office and very friendly and helpful with any questions
PAUL G | Overall ExperienceConvinient Access and spacious storage space. In a nutshell, a satisfying and friendly customer service. Best regards
FRANKLIN E | First ImpressionsVery friendly and knowledgeable . They help you, and suggest what’s best for your move.
kenneth g | First ImpressionsVery clean facility, well lit, curtious staff and an overall safe environment!
RONALD D | Overall ExperienceStaff is always professional
ERNEST M | First ImpressionsGreat friendly staff and always very helpful with any questions or services I need.
Gaetano D | Overall Experiencepast Saturday, very upset and anxious compounded with feeling very emotional due to having to leaving an apt after 30 years. Well all of these terrible emotions literally melted away upon being kindly greeted by two amazingly warm and most helpful women Alexis and Tatiyanna. My Mom and I entered as strangers and we left your Uhaul facility as family, truly. If there were more angels disguised as customer service reps as these two wonderful women, this world would undoubtedly be in a better place. Thank you so very much for all your help and for these two not just helpful and professional women, but ever so benevolent and warm-hearted young ladies. I would recommend your location to all, especially someone having a rough day. Thank you again. Warmest regards, Gwen Kaelin and Janet (my Mom) who was with me who was equally happy with the amazing assistance and attention to our needs. Gods Blessings always!
gwen k | First ImpressionsI will not go to any other Uhaul facility. I had a bad experience a couple of times over at the Salem location. I regret to say I will never go there again. I will only use the Danvers facility from this time on. The girl manager sorry I forget her name.. outstanding.. She is friendly, professional and a huge asset to this location explained every detail so when you leave you are very comfortable in every aspect
JAMES D | Overall ExperienceI thank goodness they were there the time I needed them. Helpful and pleasant.
lavern B | Overall ExperienceThe staff that work there is very friendly they treat you like you're part of their family and they go above and beyond to take care of your stuff that you have stored there I was greatly appreciated to the way I was treated when I was having a hard time. And I wanted to thank the employees from the bottom of my heart.
DAVID L | Overall ExperienceTatiana was a great help and very informative. You can tell she is dedicated to her job and insuring that the customers needs are met.
MASON V | First ImpressionsI dealt with Tatiyanna and was very impressed with her great customer skills. Very professional and knowledgeable .
richard o | Overall ExperienceGreat employee new her job
ROBERT P | First ImpressionsTatiana is a GREAT manager: she is awesome at customer service, both on the phone and in person. She is professional, kind, respectful, bi-lingual, and smart. She knows how to get things done and is efficient. I dealt with her when I originally called to place my reservation and when I came to pick up the truck. This situation was not her fault, but the other employees at this location are in need of serious retraining! Too bad my move fell on Tatiana's day off, wit her replacement being Anna, who was so poor at her job that I feel I have to write a comment. Usually, I give people feedback if there is a problem to give them the chance to change their behavior or try a different approach, or at least to apologise. I tried to do this in Anna's case; however, she was so rude and resistant to feedback, I gave up. Her response to my polite request to finish waiting on me (just try to get me into my unit, which was locked when I arrived, with another lock, not mine) was to yell at me that I was being rude. My calm explanation that I had been there first and that the other people had come in after me was met with more yelling and then Anna's rationale that "these people need a truck". (I.e., I had already paid, but they were still potential revenue; or more sadly, perhaps, that they were hispanic and I was not, so she chose to wait on them although they were last in line). Either way, Anna was not correct in her behavior. When I pointed out that I had already been given the run-around from the outside staff, who wasted much of my time finding the correct unit, when I was already outside my unit, by taking me to Building C, then Building B, then back to Building A, where I started out, Anna accused me of lying. Only after I called the central number for customer service and complained, and then told Anna that I was on the line with the national Customer Service agent, did this get Anna's attention: I handed Anna my phone to talk to the national agent on the line, which finally prompted her to finally wait on me. At that point, Anna again accused me of lying, saying 'how did she (Anna) know if this was not my lock and that I had not lost my key, and that I should call a lock smith at my own cost...), to which I responded that I could do that, and then how much trouble would she (Anna) be in when it turned out to be someone else's locker and goods? This finally got Anna to 'look into the problem'; I went out to keep an eye on my unlocked truck, which was partially unloaded. After another 30 minutes, I returned to the office to see Anna waiting on the other people (again). When she saw me come in, Anna said that they did not have any large units. Rather than argue about why Anna had not come out and informed me of this earlier, I suggested that Anna look for two smaller units side by side for me to use. This took yet another half hour, after which Anna told me that all the outside workers were too busy to help me move the stuff that was already in carts at Building A. (The were very busy indeed, as I observed, hanging out and talking with each other and watching me slave away, pushing my carts up and down the hill between Buildings A and B for an hour. In fact, the only people who offered to help me when items were falling off my carts and breaking, were two teenagers of a kind family who where also moving in: the teenagers came over and helped me with the rest of my carts and were very gracious.) In sum, Anna's poor service cost me a delay of 3 hours, which then had multiple knock-on effects. I was consequently late for my move-out of my apartment, then it cost me an extra night at my rental (from which I was supposed to be moved out) and a fine of $100, and the cost of broken items that were already loaded onto the carts at Building A, which I had to push to Building B. In addition, I have been charged with three units instead of one. The agreement was for one unit at the price of 169.95, and the first month free. First, the unit was charged at 179.95, which is the wrong price; and now I am being billed for two additional units, each at 129.95. The first month is free, but if I have to stay another month, this will be a price that I never agreed to! Finally, the truck that I left in the storage facility is still in the same place where I left it, and has not been checked in. I requested check-in when I left so that I could verify that the gas and milage charges were accurate, but the agent there was 'too busy' to do this when I was leaving, so I asked for someone to call me immediately when the truck was checked in. To date, there has been no communication to that effect. I would like to request full reimbursement for this move since it was a costly and stressful experience: the fee for the truck and the storage rentals should be free to compensate for the inconvenience, damages, and extra cost. Also, Anna should be retrained in several points of customer service to avoid this situation in future.
sydney a | First ImpressionsI have used the uhaul in Salem. The last visit was very unacceptable. I called customer service. They referred me to the danvers location which I have used in the past as well. The only place I will go from now on is the danvers location. I had to go move back to my hometown in east Boston to take care of my father-in-law 3 months ago. I bought a new living room set and it did not fit and in new location where I was moving. I am happy to say I have one free month's storage for my sofa. Set, it really took me out of a very bad situation, and this was very helpful. I will highly recommend you u haul to anyone.I know that is moving. The service was tremendous friendly, and I will advise other people to go to that.The danvers location
JAMES D | First Impressions