You should have scanners in your locations for drivers licenses N cameras for pictures when you APP and does not work be more likena physicians office where the checking in fast and simple I spent 2 hours just to rent a simple storage unit shouldn't be rocket science!!!
Donn Diefenbacher | First ImpressionsSelf Storage Units in Salem, MA, 01970
U-Haul Moving & Storage of Salem
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
Boston St. Self Storage
111 Locust St, Lynn, MA 01904 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Lynnway
282 Lynnway Rte 1A, Lynn, MA 01901 View Available Units4.6 miles from this location -
U-Haul Moving & Storage of Danvers
179 Newbury St, Danvers, MA 01923 View Available Units5.4 miles from this location -
U-Haul Moving & Storage of Broadway Plaza
34 Broadway, Malden, MA 02148 View Available Units9.7 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Need new stairs for upper units, very difficult to maneuver.
Lexi Anderson | Overall ExperienceAnthony was fabulous! I have had numerous issues trying to get my ubox delivered when speaking to U-Haul customer service team. No one seemed to understand the process. When I went to the U-Haul location, Anthony understood exactly what I needed and was extremely helpful! I now have a storage until at his location. Give this man a raise ;)
DANIELLE DUPREE | First ImpressionsBad service , very dirty rat droping all over
Alberto peguerou | Overall ExperienceStorage area was not clean. When I started moving my belongings I noticed mouse droppings on some of my boxes. When I was ready to leave I was kept waiting in the office because even though there were 3 staff and only two customers I was told I had to wait for the manager.
Russell Bogrett | Overall ExperienceManager on duty when I closed my account could have been more friendly after I used their service for 3.5 years. However the Regional Manager or Sr Manager was excellent and very understanding and customer focused.
Brian Rachmaciej | Overall ExperienceI have rented numerous trucks from Uhaul from the past, and this location is excellent. Anthony and Chris are super friendly and helpful, always going out of their way to give great customer service. Seemed like every time I was there, Anthony was there to help me with whatever I needed, and he was always so patient, kind, and accomodating. Uhaul is a big company, but they make that branch feel like a local neighborhood rental and storage place. Just great service. 10/10. Thanks for everything!
Taylor Viola | Overall ExperienceClean, well lit, organized. The on site staff is professional, friendly, well prepared. I am glad I chose UHaul Self Storage in Salem, MA.
Jack Harte | Online Move InGreat big thank you for safe clean secure convent
Elizabeth Martin | Overall ExperienceThe storage unit with a ladder walk up, left much to be desired. Anything heavy would be like impossible to to leave here so unless I get a bottom unit, I’m gonna have to pull out before the month is out even though it’s been free and find a place where I can at least put heavy stuff in, otherwise I love this U-Haul place. I’ve been using it for well over 20 years not for storage but for trucks and supplies it’s better than it ever ever was. It’s super top-notch, modern and friendly as ever can be the people and helpful.
THOMAS ANTONY-SCIGLIUTO | First ImpressionsAfter a rough couple days with very little sleep moving up from Manhattan it was a huge relief to have friendly, professional help with returning and storage. Max is definitely ready for his assistant management position and went above and beyond to help me get my storage unit set and truck returned. Anthony’s leadership and poise were critical at drop off and he has been very helpful resolving discrepancies with the New York pick up location. Make sure you hold on to these guys.
EDWARDGEORGE JR GUNNING | First ImpressionsAnthony was very helpful & considerate
Mykeng Recinos | Overall ExperienceThe people were good. I was just asked to do everything in the office that I did online. Exactly the same. I feel like I would've been quicker if I had just shown up. I figured the process would have taken less time since I went online.
ARMANDO CALZADA | Online Move InVery easy to access, safe and clean.
JAMES GRILLO | Overall ExperienceThe storage area is brightly lit, with parking right next to the building, and several carts and stair ladders to use. I made my reservation online and everything was ready for me when I drove over. The man who helped me was friendly, went over everything in detail, and answered my questions.
Brooke Coleman | First Impressionsstills didn’t receive my $69
JOHN DORCEUS | First ImpressionsThe only reason I left is because I’m too old to have a storage up top and move those stairs around. If I was in my 20’s maybe.
Mabel Covarrubias-Doucette | Overall Experience