The number to the unit needs to be more easier to find within the email, but besides that everything else was perfect
Jaisen-Terrence S | Online Move InSelf Storage Units in Dayton, OH, 45406
U-Haul Moving & Storage of Harrison Township
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Trotwood
5331 Salem Ave, Trotwood, OH 45426 View Available Units2.4 miles from this location -
Rock of Ages Carwash & Storage LLC
6295 W 3rd St, Dayton, OH 45417 View Available Units
(U-Haul Neighborhood Dealer)4.3 miles from this location -
U-Haul Storage of Downtown Dayton
360 S Main St, Dayton, OH 45402 View Available Units4.6 miles from this location -
U-Haul Moving & Storage of Dayton
1340 E 3rd St, Dayton, OH 45403 View Available Units4.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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Tanya J | First ImpressionsSo easy and quick got my move done in under a couple hours
Merissa C | Online Move InThank you for all your help.
Cynthia B | First ImpressionsI really had high hopes for this storage facility, but unfortunately, my experience was frustrating from the start. On the very first day, after signing the contract and renting my storage unit . I wasn’t provided with a lock. I was also given an access card that didn’t even work, which forced me to return to the main facility just to get a lock and working access cards. When I finally got to the unit, the access card still didn’t work. Hours later, I ended up having to use the access code at the keypad instead — even though I was specifically told to use the access card. A few weeks later, I came back to drop off some items and couldn’t get in again. I tried calling the manager of the location and even reached out to customer service — no one could solve the issue. The next day, I visited the main office again and explained what happened. I was basically told I had to pay extra for 24/7 access, even though I was under the impression I already had that access from day one. The customer service at the Salem location in Dayton, Ohio was rude and unhelpful. I explained that I had the access card, but it never worked — and instead of trying to troubleshoot or explain, I was just told I needed to pay more. What’s the point of giving me an access card if I don’t actually have access? To top it all off, even when alarms go off at the unit, no one responds. I was never able to reach security, not even once. Based on my experience, I would not recommend this location to friends or family. There were too many issues, no real help, and a lack of accountability across the board.
I'KEARIA G | Overall ExperienceThanks so much to Mr.Jeff and Mr. Chad for going above and beyond to assist in getting my unit open. You guys are the best!!! May the blessings of God be upon you...
Sheryl G | Overall ExperienceThank you allowing us to store our things there itcwas safe and customer friendly
DONTE F | Overall ExperienceThis entire team was amazing. I am grateful to have rented here. The team is very diverse in backgrounds and strength and all worked really well together for my several requests, while maintaining professionalism and effective communication. Jeff’s management and interpersonal skills are reflected through his team. I was surprised to meet Daniel unexpectedly as he was present one of the days I visited while helping support the team there that is already very busy. He was very friendly and informative. I was able to book my one way truck without having to call back with concerns. I also really enjoyed working with Ms. Breann, Ms. Belinda, and Jennifer. They assisted me with getting into my storage even after I lost my keys. Their recommendations and access they gave me to the building was top tier. Had I not been relocating, I would be interested in a job here. Keep up the great work guys!
Shawntell M | Overall ExperienceUnfortunately, I purchased my unit online. I was told it was 24 hour access upon purchase but I couldn’t access the unit until the next day! When I went the next day it denied my access then once inside, the alarm went off on me once I opened the unit door. Then, to top it off, there was no lock inside and I had to drive to another location to pick one up myself instead of someone bringing it up me! I hope this will help improve the issues I experienced. I feel as though I deserve some sort of compensation for my inconvenience but I know that won’t happen
Latoya H | Online Move InHad mouse poop on my furniture and totes, couldn't bring my furniture into my new house because of roaches in my unit
evelyn w | Overall ExperienceThe lights could stay on a little longer when going into your unit and putting away your items. Thank you!
Mary J | Overall ExperienceMy only problem my storage unit had MICE in there.Messed up two pair of shoes.Mice poo all in my stuff.
Monica T | Overall ExperienceVery good service
ZELDA G | First ImpressionsExtremely expensive for the size space you get. Alarm is always going off even after I disarmed it so I could move my stuff in and out. I moved out early and I never received my prorated refund.
RICKY T | Overall ExperienceThanks for everything you’ve helped me with
Kenneth K | Overall ExperienceI went to go get my property out of storage and all my belongings was ruined with rat urine and rat feces. I have called the manger numerous of times and left messages about my property and he NEVER called me back. I WOULD NEVER RECOMMEND UHAUL TO NOBODY.
Dayana L | Overall Experience