I appreciate this dealer very much. I've been going there for years. It's always annoying when the national organization makes it difficult to contact this dealer directly
Larry T | First ImpressionsSelf Storage Units in Des Plaines, IL, 60018
U-Haul Storage of OHare
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It was a very good experience. I definatly would do it again if needed. The manager in Des plaines is great, a pleasure to work with.
Mary N | Overall ExperienceZena was courteous and very helpful.
CAROL L | First ImpressionsThere was a discrepancy on the map for the location and my unit wasn't listed properly on the map.
Amanda D | Online Move InLa puerta número 2 no se abría seria bien arreglarla gracias.
Jose C | Overall ExperienceIlene does an excellent job!
Turbo T | Overall ExperienceAlthough the facility has an excellent rating overall, there is an employee in the facility that can use customer service training. The facility has excellent management.
NORIEL D | First ImpressionsThank you.
Edward D | Online Move InThe guy who was working was very nice and told me they had a app which it's perfect
ANNA G | First ImpressionsThe staff was always as friendly as can be, and I’m very grateful to them.
gerald B | Overall ExperienceMy name is Jade A. I want to shout out the Amazing staff everyone was so so nice and friendly I would recommend this specific location to my friends family and everyone in between! I would love to shout out whoever was on shift April 6 between 10a-4p April 7th around 4:30/5pm both in the main building and the storage facility! The whole pick up and drop off for the van was a breeze and the guy at the front desk helped me pick out the most convenient storage unit. I want to add this is the second time I’ve used the facilities and I have no complaints!
JADE A | First ImpressionsI will always recommend new customers to use U-Hail...
FLEX K | First ImpressionsAndres was very helpful very efficient very knowledgeable. Awesome transaction.
RICHARD N | First ImpressionsThe storage facility itself was immaculate and well-maintained. It was a little inconvenient to go down the street to the office. While the manager at the rental location was excellent, the staff for both vehicle/equipment rentals and storage rentals missed the mark. On multiple occasions they have contradictory/inaccurate information and had a poor attitude. This caused me to go to a different location for vehicle/equipment rentals.
Michael F | Overall ExperienceThere was one time the elevator was out it would be convenient to have another. This was the only incident as far as I knew. Other than this everything was clean and well maintain. Temperature was also always controlled very comfortable. Location was also convenient.
Patricia G | Overall ExperienceHello, my name is Zenobia, my experience with this u-haul location has always been great. The manager and staff were really great! They recently helped my daughter and I get our trucks returned from a relocation from Michigan and storage units setup efficiently. Everyone was so helpful and upbeat. This is indeed the best u-haul location.
Zenobia B | Overall Experience