Wouldn't recommend this place for storage. It's gigantic building and the inside for the storage units are very weird. Inside every storage unit there are pretty big holes (several inch holes that go all the way from the bottom to the top) that connect your unit to the back person's storage unit and holes on both peoples on both sides of the unit that connect to yours too.. So bugs or rodents will easily get into whoevers unit they want....Theres no full closure in your unit.. Then there's no closure at all on top of the storage unit either. Then inside every unit is rodent bait a big black box which would just attract them. There was spiders crawling in my unit too. I didn't realize all this until I had already rented the unit so cancelled it. They refused to give me a refund said they don't do refunds. Plus they are ridiculously expensive. I got a storage unit somewhere else with at least 4 times the amount of space for a much more reasonable price. Check around there's better options!
angela j | Overall ExperienceSelf Storage Units in McKinleyville, CA, 95519
U-Haul Moving & Storage of McKinleyville
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U-Haul Moving & Storage of Eureka
3220 Jacobs Av, Eureka, CA 95501 View Available Units8.9 miles from this location -
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Regretfully I don't remember his name, but the closing manager/shift lead Tuesday 8/26 went way above and beyond. Tall with brown hair, glasses, very sweet and pleasant fellow who mentioned he used to work at Ray's in Eureka. He was cogent, clear and communicative, and made a very hefty, strenuous, and stressful moving in process so much easier for having been there with his guidance. Could not have asked for a better experience and he made it all possible. Our team at Redwood Energy deeply appreciates him and all your team.
Dylan A | Online Move InEveryone was helpful, friendly, and were able to answer all my question. I really recommend this place as it was clean and the process of getting storage was really easy and convenient.
CHLOE M | Overall ExperienceAll around good experience. Manager very kind and professional.
Elissa B | First ImpressionsEmployees were great and it was a simple process to get set up. Only complaint is that it would be nice to be able to pick units closer to the entrance
Kayla R | First ImpressionsEverything was great. The facility is clean and well maintained, staff very helpful and friendly.
Randy F | Overall ExperienceI thought it might be more work to roll into the "storage castle", as our unit was in the middle of the block. There are plenty of dollies to assist in moving everything. We got our student's stuff in in 2 loads.
Jon S | First ImpressionsThe website stated the storage units would be open for access until 10pm, but that is not the case.
James E | First ImpressionsWonderful and easy experience. Staff was pleasant and very helpful.
Andrew C | First ImpressionsThe service was good. For the new facility, there is alot of walking. We are seniors with other seniors helping us. That walk from truck access to the actual storage unit will take all of us too long to empty the truck. This changed plans needing more time. And yes I asked about helpers, none. The rate for access, Below average!
Aleeta S | First ImpressionsThe hours of 9-5 make it really hard to move, especially if you are working. The staff was very nice but the overall way this establishment operates is not convenient at all. They also have signs that say they’re 24 hours but they are not. Moving is extremely stressful and this location did not help at all with that. Also, having to tell the front desk that you are there and to unlock your unit is very inconvenient especially if you’re in a time crunch.
KATHERINE G | Overall ExperienceFalse advertising of 24/7 access to storage! Access is limited to daytime hours only and is not convenient for working stiffs! On top of that, a employee has to be notified when accessing your unit during a very limited time. Period and it often takes 30 minutes to have someone unlock your unit. This is ridiculous!
Melinda B | Overall ExperienceWhy is the facility listed for 24hrs but if we cant use it 24hrs a day
Tony M | First ImpressionsApproximating the gas used cost me at least an extra gallon. I think the gas tanks should be full before and after, as the gauge does not move accurately while filling, the truck needs to be running while filling to see the gauge, which is dangerous and possibly illegal. I only went 14 miles and put 4 gallons of gas in at over 6$ gal. There was no sympathy from personnel or acknowledgement the policy of estimating gas used is unfair.
Carla G | First Impressions