I have no bad comments only good. Workers were very professional. Nothing to do with your store. I hired 2 movers through U-Haul paid for the workers and they did not show. I didn't release the code and don't know if I can get my funds back. Sad experience!
SONYA T | First ImpressionsSelf Storage Units in Fayetteville, NC, 28303
U-Haul Moving & Storage at Bragg Blvd
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- 4.5 Average Customer Rating
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Tameka provided a wonderful and cheerful service. Mr. Waswa was amazing too.
Ousman J | Overall ExperienceExceptional staff all the time. Extremely helpful and knowledgeable. Besides, the leak in my unit and damaged to my property I would refer and go back to rent.
natasha i | Overall ExperienceThey only get two stars because management is terrible. I had my storage with them for 4 years. New management comes in and changes everything. Now my military status means nothing. Had spinal surgery recently and asked for just a lil wiggle room since rent was due and I just had surgery. So all this we work with our customers maybe they do with other customers but they definitely wouldn’t help. No I’m back stuck in my bed because I had to rush to this facility. They get two stars because of the employees but management no stars.
Shandea E | Overall ExperienceThe problem I had with the storage was when we went out to remove my daughter’s furniture we found mice that caused damage to her furniture ( king & Queen mattress) when we got her living room set placed in the home later that day there were more mice. We had to throw out the furniture. We had to have pest control come out. Wasted a lot of money paying for something we had to get rid of.
LUCRISA H | Overall ExperienceMy unit #17 had a water leak that the staff was aware of prior to my move in and yes a few of my items have water damage. Instead of an offer of a different unit, I was told that a person would repair the leak (again). That night we had another rain and once again my items were damaged. The manager was not in and the staff present did not know if the repairs were made. I moved out the unit the next day purchasing moving men, a truck, and a discount on new boxes. I give UHaul a lot of business!
Debra F | Overall ExperienceDon't like the gate , the way it's set up u shouldn't have to keep jumping in ND out of vehicle . Key pad shud be where u can just reach out ur window ND slide the card.
Chiquita R | First ImpressionsThere is an unkempt car on the lot in the way of the roundabout turn. I guess the site is storage for your cement barriers. Those look messy and unattractive. There was a caved in door on one of the units but maybe it was fixed now. Staff said that a car ran into the door. I am glad because I thought it was an attempted break in. Some residents leave litter when they move in or out. I couldn't see inside my unit in the evening.
Debra F | Overall ExperienceEvery one was friendly and polite
ELENA V | Overall ExperienceEverything was fine, but Building E on the inside was hard to access. The door wouldn’t stay open while I was trying to bring in items. The access point is hard to maneuver because it also has a ramp going up to a door that doesn’t stay open. It was pretty hard to get things in and out because of those reasons.
michelle m | First ImpressionsI have two units at this facility. The location is perfect.
Debra F | Online Move In