My check in agent was very helpful and she understood my disability concerns, and she located a lower access box for me. I was very happy and I thanked her.

This location gave me a new respect for u-haul. The staff and facilities were excellent.

The move-out is wrong, but overall the experience was great. This is my second unit. I moved my things here about 2 years ago and never had an issue with my unit. Thanks for this security.

Friendly helpful staff all around. Didn't come across anyone that didn't seem interested in helping. Very clean facility.

Larry (Irby St. Florence, SC) was very helpful in finding the size storage unit to fit my needs. He walked us through the building and let us see actual units that were available and allowed me to choose between those. I wanted one on ground level, however one wasn’t available but he located one that was right at the top of the stairs with a large door for easier access to load and unload large pieces of furniture. He was very polite and courteous. He answered any questions that I had even prior to me asking them. After renting the unit, he walked us back over to explain to us how to use the access key and then showed me how to put the lock on the door that I was also able to purchase from him. Excellent experience if you’re needing a storage unit.

csr was very polite and extremely helpful and professional

The manager was awesome and advised me on the right size unit

It would have been a little more convenient to have access after hours. But overall, everything was good.

Thanks for helping move and you all took care of my items. Thanks

Thank you

All the staff was helpful. Top Customer Service

From the very first moment everyone was helpful! They took their time and made sure we had what we needed! They exampled excellent customer service!!

My experience with U-Haul was great. The service and the facility were generally top-notch,and a terrific value. I will certainly use them again should I need to rent storage space in the future.

There were so many roaches and roach eggs throughout my unit. Spiderwebs came with that, so the eggs were stuck every where. The unit was nice outside of the pest issue.

Everyone was very nice and helpful

I appreciate everything I received from you guys!! You guys Rock! Mr. Bret handles his job to the bottom line and I appreciate hi in very much! Thanks, Ms. Fox

This site was AMAZING!!!!!. The staff was very friendly and helpful as well as knowledgeable.

Keisha was extremely rude, she hung up on me. She was very argumentative and unprofessional.

Excellent experience. Staff was terrific and we would definitely use them again.