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COLBY M | Overall ExperienceSelf Storage Units in Fort Wayne, IN, 46803
U-Haul Moving & Storage of Downtown
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Jeanneth was very helpful over the phone and in person with helping me find a quick and easy solution to store my over sized couch and ottoman during a last minute move fiasco. You can definitely tell that she is passionate about helping customers with their storage needs. She even took the time to explain everything to me and welcomed me to Fort Wayne ! If I have more storage needs in the future, I would definitely go to this location. Thanks Jeanneth for being patient with me and my oversized couch !!!
Arnett M | First ImpressionsThank You
Anita M | Overall ExperienceThere was a lot of drug activity and human trafficking in the facility.
CHRISTINA F | Overall ExperienceA little more expensive than other storage facilities.
RANDY S | First ImpressionsI had this storage since 2021 and I was and still am very well pleased. I wish all storages could have been like this. Thank you for keeping my items safe! Especially thank you for your awesome customer service skills!!!
Barbara P | Overall ExperienceGracias por su servicio estoy muy contento
Jesus V | Overall ExperienceAlthough the spaces are small, they are suitable
Robert W | Overall ExperienceThe staff in Washington blvd in Fort Wayne are all wonderful and helpful. My overall all experience was great. I will definitely do business with them again someday. Special thanks to Jermaine, william and their lady boss. Thanks to you all.
Eliezer N | Overall ExperienceSome of the unit locks are unable to be double-locked because the hasps are kinda twisted or broken.
Walter W | First ImpressionsTold and read sign about an elevator. Not true! For one person, steps were hard.
daryle j | First ImpressionsThe storage units are on the smaller side but it was clean and pest free.
CHARLENE J | Overall ExperienceI had to deal with 4 different UHaul’s from my move from TX to IN. This location and group of people were by far the most helpful and friendly employees I worked with.
Kaymon N | Overall ExperienceAll staff and manager helpful... very professional and friendly. Great service!
Anthony J | First ImpressionsDoors to storage units are thin plywood. Which doesn't say "secure" to my soul. I was told it had been swept prior to us moving in, but we obviously have different definitions of swept. The cameras that you can see in the main office are out of focus and blurry.
Camillee Y | First Impressions