N/A
Alliyah D | Online Move InSelf Storage Units in Glenwood, IL, 60425
U-Haul Moving & Storage of Glenwood
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had 2 damage leather sofa’s in storage 1929, when moving out. I approached the staff and said I had to speak to the GM who was on sight, but apparently the staff did not want to go behind close doors to get her. After arguing with the representative, she finally came out and really did not seem my issue was a priority. Given some papers to file a claim, but found it interesting and ask me if I frequent the storage facility - I do and have found lockers near mine leaking if water after a rain or snow. I place my things in the inside, paid more and on top of that insurance. To secure my items. My sofas were $7,000.00 a piece so I do expect a smooth claims process.
karen M | Overall ExperienceGreat job
GLENN S | Overall ExperienceI initially asked for a one way. When I went to attempt to find out where my truck would be returned to it showed me that I had to return it to the original location. I was not too happy about that because I had to leave from where I could have dropped it off to a destination further than my intended drop off and it was $16 + more than what I was supposed to pay initially. They were more than helpful though and I greatly appreciate everything they did and were able to do that day. I would still gladly use uhaul again
Rhonda W | Overall ExperienceI had no problem with my unit
Christina W | Overall ExperienceOverall my experience was good. I only gave it 3 stars because Overall the past 1 year or so the prices has increae significantly. I started off paying $69 and before I moved out it was $90 and increasing again.
Brittany J | Overall ExperienceThe team here are excellent
DAVID M | First ImpressionsWe were pleased with professionalism and kindness
Lafayette G | Overall ExperienceToo many price increases
Alex M | Overall ExperienceVernita is awesome. She's knowledgeable and professional. Excellent customer service.
Wanda H | First ImpressionsI appreciate everything y’all help me with. It was very helpful.
AARON J | First ImpressionsMs. Vernita, the General Manager is an exceptional woman! She went over and above to assist/help me in any way she could. I can’t express how grateful I am for her! U-Haul is an excellent company & I will promote it whenever I can. I can’t Thank her enough!
Jaclyn K | Overall Experience