Storage unit was not well lit constantly having to use a flashlight inside unit when looking for something. Building was not kept cool enough during summer weather it was just as hot as it was outside. Rental fee for unit kept going up every other month had to cancel because it was getting ridiculous.
Sara H | Overall ExperienceSelf Storage Units in Haltom City, TX, 76148
U-Haul Moving & Storage of Haltom City E
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The instructions for using the keypads was confusing
Mark H | Online Move InJennifer Bramhall was amazing. She thoroughly helped and accomodated. This move was stressful and her hard work and kindness definitely did not go unnoticed. She is the best!
De'Nisha P | First ImpressionsVeronica was more than helpful.She was super knowledgeable about what sales are going on and made everything super easy for me!!
roland c | First ImpressionsStaff was friendly and helpful on day of move in. I also was having a time tying to get my storage reserved and Ms Jennifer was so helpful in getting my issue resolved. Thank you
Julia W | First ImpressionsEveryone was great and answered all of my questions. Storage facility was clean and well maintained. I was also able to get the first month free! The only thing I didn’t like is how you had to enter your passcode twice on both sides and you only had about 20 seconds to run from one side to the next before it timed out.
Deica P | Overall ExperienceJennifer and staff are wonderful! had my unit since 2016. She knows her customers and was always friendly and helpful.
Torre S | Overall ExperienceMaybe it was a little things that were the biggest impact. Clean restroom, always being able to get in touch with someone, providing carts to help move things while I’m at their facility, and ready to help and answer any questions anytime I had them.
Bob S | Overall ExperienceEasy going environment with great employees. I had a great experience with the company’s all around care.
kyle l | Overall ExperienceGreat experience and service from these guys when managing a rough long distance move. You guys made a difference. Thank you!
witney m | Overall ExperienceVery pleased with service, clean facilities, good location. Have rented twice, from this location, and would gladly recommend this U HAUL to anyone!
PHILLIP G | Overall ExperienceI had an amazing experience! The management and staff was great. Veronica and Jennifer really helped and walked me through the experience! A++++
David B | First ImpressionsLiterally l, the best customer service and rental storage unit experience I’ve ever had in my life… and I’ve had many. Way to go team!!!
Samuel S | First ImpressionsWould give the online check in higher rating except for minor issue. Called to setup the complimentary storage for a one way move. Did that over the phone with someone who reminded me it was free and just needed my card on file for the reservation and that I’d get a link to complete the process. The link to complete the process also asked for my card and stated the $149.00 total was due right then. My wife called and we were told that doing the process in person wouldn’t have done that but that doing it online does charge and we’d have to see about the refund once we arrived to the location. We were 7 hours away so by the time we got there they were already closed. Thankfully Dave at Haltom City U-Haul helped us out with that process but ultimately the storage unit was not big enough to fit everything and needed a 2nd unit so spent that money at U-Haul anyways. So a big thanks to Dave at Haltom City for being helpful and patient with us during this move.
Christopher S | Online Move InThank you and Merry Christmas Jennifer in Haltom City Texas
rebecca q | First ImpressionsI have been helped by some very nice people there including John. And I think I was helped by a young man named Shelby, very nice.
LATONYA J | Overall Experience