Lola from Hayward UHaul was incredibly helpful, responsive, and dependable. So grateful she was the driver/employee that I met because she made my UHaul better than ever. She is amazing!
Kristi U | Overall ExperienceSelf Storage Units in Hayward, CA, 94545
U-Box Moving & Storage of Hayward
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- 4.5 Average Customer Rating
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This was the worst experience I’ve every had with uhual. I’ve never received such horrible customer service. My account was charged wrong ona few different occasions. I will never recommend anyone
Chelsea B | Overall ExperienceGreat
Donna L | Overall Experiencei did not visited this facility in person.however i had two u-boxes delivered to me from here.the process was almost perfect as they were always on schedule and the driver was very professional.
rasheed m | Overall Experiencehad a pod brought to my house, delivery personnel were quick, genial and professional at both drop-off and pick-up.
Jonathan S | Overall ExperienceFriendly, on time, communicated well.
Kristen J | Overall ExperienceMy box was not stored in Hayward, but Lula who delivered it and picked it up was fantastic!
Caroline G | Overall ExperienceThese folks took good care of us and our stuff! Thank you to Alfonso and his team!
lisa m | Overall ExperienceOne of our boxes was brocken and mice destroyed alot of things we had in that one box including some containers appnd bags. The other two boxes were fine.. We weren't even allowed to use the dumpster
SUMMER M | Overall ExperienceWe rented U-boxes for temporary storage during construction. Lula delivered and picked up the boxes. She is professional, pleasant and an amazing (and careful) forklift driver. Great communication.
Yohji O | Overall ExperienceI never saw the Hayyward facility, so I cannot comment about it. My only interaction was with the U Box delivery and pickup driver, LULA. She was professional, friendly, efficient. A great employe
Steve S | Overall ExperiencePickup/dropoff was great. Lulu was fantastic!! Very friendly, professional, and fast! She needs a raise! Would be nice to have more notice on delivery times or have a shorter window from uhaul
Elizabeth R | Overall ExperienceGreat service
John M | Overall ExperienceGreat service, thanks!
Christopher A | Overall ExperienceThe Manager Alfanso and John the Warehouse manager re just all around amazing !! They made my experience better than I have ever had at any other storage facility!
OLIVIA P | Overall ExperienceI only ever interacted with them on the phone to check on U-Box delivery, but they were great.
Eleanor N | Overall ExperienceHalf the time I tried to access my U box it took three phone calls. When I would arrive for the scheduled time I was met with unhappy faces and inaccurate information.
Troy B | Overall ExperienceEveryone in our U-Box experience was friendly, reliable, punctual and did everything to make this experience what we hoped it would be! The people on the phone, the drivers, all did a great job!
Aline B | Overall ExperienceI received two U Haul containers as scheduled,I was finished with the containers early and wanted them picked up. No driver available for 1 1/2 wks to pick up so empty containers in driveway 1.5 weeks
Suzanne S | Overall ExperienceI didn’t actually see the facility. Just had my box dropped and picked up. Keto Lulu and Julie were great!
James C | Overall ExperienceThe delivery and pick-up of our U-Box was quick and easy and I would do it again.
Dale S | Overall ExperienceI caused them more trouble than they caused me but through it all they helped me out as best they could. I really appreciate the great service they gave me during this stressful time of my life.
Alec P | First ImpressionsThis experience was great! I will definitely use UBox again.
Mark L | Overall ExperienceNothing to write
EDITH H | Overall Experience.
Patrick D | Overall Experience