My unit was full of rodent droppings and urine, was not very happy to deal with that especially after having my unit price increased. Had to throw away a 6000 dollar sectional.
christapher g | Overall ExperienceSelf Storage Units in Hillsboro, OR, 97123
U-Haul Storage of Hillsboro
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The storage csr yanked my friends unit's gate off after climbing up the side so the assistant manager told him to put the ladder he got back and the AM got the forklift and stood on the prongs of it to end up fixing nothing and stating to his subordinate to "delete that" after she filmed it. The general manager disputed and lost my unemployment case after firing me but leaving me re-hirable. I had a career I was forming and taking with me on my journey to college with my lady and baby boy in another state, he took that from me and that's okay, I am on a much better more promising path, but he heartlessly took my passion for my work and threw it away. Thank you.
Seth L | Overall ExperienceSubsequent experience with truck rental highly unfavorable. Likely to abandon U-Haul in favor of a professional company like Ryder or Penske. Personnel not interested in helping me solve my problem.
MARK M | First ImpressionsExcellent thank
Marco M | Overall ExperienceEasy check-in and out. Very friendly people!
LYNDA G | Overall ExperienceI've never been more satisfied than I was with this company, this year.!
Cory D | Overall ExperienceNever did this and they made a hard choice easy
Christopher R | First ImpressionsGood as it gets
Lloyd T | First ImpressionsDavid Vega and German were excellent people who help us in teaching how to use the U-Haul service renting cars, stores, and many more. Overall our experience storing has been great thanks those gentleman who know very well their duties and experience in customer services. Thank you! Thank you David, you worked with us like you was a friend!
HECTOR R | Overall ExperienceThe staff was extremely friendly and eager to please. Bob went out of his way to make this rental experience a pleasure.
Theresa D | First ImpressionsStaff is awesome, prices need to lower a tad bit
GUY D | First ImpressionsThe only thing about this facility that needs to be corrected is that they have so much stuff lying around that finding a parking spot is really hard.
Alfonso A | Overall ExperienceI had pay another company to throw out multiple items that I had stored at this facility due to rat feces. These items were stored to be resold and now I have had to pay to dispose of these items. I was also not offered any incentives (that benefited me) due to the forced move and damaged property. I had paid for three years and never missed a payment all to be told I have to move my stuff and only offered to move to another unit. I would not keep my items at another Uhaul again due to the damage of my personal items and lack of customer service with helping financially. I will not be recommending Uhaul to any of my friends, family, or clients.
Lacey P | Overall ExperienceGreat
DENISE R | Overall ExperienceRats Doug
Jefferson B | Overall ExperienceIt was an excellent storage facility with easy access, well maintained, and actually very convenient!
MARIA D | Overall Experience