I had a unit in the old building - #450 that was disgusting the rats are huge and had peeded and pooped all over our items, thankfully most of ours were in plastic containers the boxes were bitten into - We had advised the front office over a week ago that there was a dead rat in the unit across from 450 and the stench was so bad you could barely breath in the unit. When we returned to move all our items out last Saturday the rat was still there. That is utterly ridiculous that nobody on the staff could come remove the dead rat. If anyone on the staff enters that building they can smell the stench - and the fact that nobody bothered to take care of the issue does not look good on the management team. The building is falling apart with insulation hanging down all up and down the hallways - I was told by management that they were going to renovate that whole building because of water leaking and the smell is horrible. I have another unit in the new building and it is nothing like the old building. It is totally disgusting - Someone from Corporate needs to come down and just walk into that building and let me know if you would want to store your items there OR if you could spend a few hours moving items out like we did on Saturday - 2 of the people that were helping us actually threw up due to the smell! U-HAUL needs to move everyone out of the old unit and put them in the new unit. The rat infestation is ridiculous, and the rate feces and pee is all over every item we had stored in the unit. We had to physically clean ever crate and had to throw away several items. I wanted a storage unit that secured my items and keep them clean - this was not the case at all. As a storage facility your #1 concern should be the securing of the items that people store and nobody should have their items treated the way ours were. It was totally disgusting.
Tracey S | Overall ExperienceSelf Storage Units in Houston, TX, 77090
U-Haul Moving & Storage at I-45 & Richey
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
2 Units Left!
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![Example storage unit layout]()
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $139.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$229.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $229.95 Per Month
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $129.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $154.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$199.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $199.95 Per Month
Split Level Storage
-
![Example storage unit layout]()
Small
5' x 5' x 6'Miscellaneous Storage
Size Guide- Rate:
-
$79.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $79.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $149.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 15' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $204.95 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Corey is AWESOME!!!
EDDRA H | Overall ExperienceVery Great Staff I almost wanted to get a Job there.
Demetrius M | First ImpressionsCorey is the best
KISHA B | Overall ExperienceCorey was awesome he went over n beyond to help me n Justin too then I was still there when the next guy came in which I didn’t get his name but he was friendly too. Best staff I have ever seen working at any U-Haul place from Oklahoma to Houston these three were awesome
KISHA B | First ImpressionsJason and the team are awesome.
Zachary R | Online Move InEverything was great.
ALIZEMARNEY H | Overall ExperienceEveryone was very kind, patient, helpful, knowledgeable, professional with the utmost integrity. It was a pleasure doing business with your establishment. Thank You.
Dianna K | Overall ExperienceVery professional and helpful staff.
ELISA M | Overall ExperienceMr.Corey and Mr.Justin and the other employees was very professional and made everything so easy for me . I just didn't like the price of 150 for my storage cause it was very small. By overall the services from all the employees was very outstanding.
Vanita H | Overall ExperienceJust great! Thanks
LESTER G | Overall ExperienceI wanted a climate control unit with lights inside the larger facility. However, Im 65 and cant move to much on . However, I was told only the 3 floor with an elevator. Still too much. I needed a 1st access. Maybe next time. Thank you.
LESTER G | First ImpressionsThe kindest staff is at this location, always willing and able to assist, answer questions and superb customer service. Everything was always smooth and effortless, even when moving out. Will recommend to friends and family!
Dorthea F | Overall ExperienceJustin and Corey belong there , there has been countless times they have helped me and did the above and beyond . Never missing a beat I’ve been using U-Haul for years now whether it’s for a live or just quickly picking something up . Great job to this store !!
JERILENA D | Overall Experience