I stored my things from 2016-2020 the increase every few months for “pest control” was ridiculous especially when I cleaned out my initial unit 219 and saw several dead mice. Some had eaten through some of my belongings. Then I moved to a smaller unit 226 because I only had a few things to store and after only being in that unit a month you charge an increase for “pest control” . Thank fully I no longer need your services because you definitely price gauge and don’t deliver. My initial unit 219 was also broken into in 2017 but I was being upcharged for “security” and maintenance of the lighting and pest. What a joke

General manager Dennis Cain was so very helpful and made my experience smooth and quick.

Best U-Haul I’ve ever been to. Best customer service and facility.

Move out request was on 08-10-20. Was charged for 08-13-20 thru 09-13-20 when in fact my request for move out was before this. Got emails for late notice. When I called to see what what was going on still not clear. Walked in and another lock was on the storage that wasn't mine I apparently got charged for. Had to talk to someone again. And 17 days later finally clear.

All staff members,on the phone and in person has been very nice.

Patient and understanding staff and management team. With everything going on in the world today, it's good to see people still have, use and practice humanity.

I've been using this location off and on for over 10 yrs, as well as my family, even before the mgr. Leticia came on board. I have only had great experiences.

Yall need a gate for the amount of rent people pay to store their belongings here. Your units are way overpriced. I got 2 storage rooms somewhere else for less than half of the one 1 had here.

There were rats and pest in the storage. The staff always seemed angry all the time. I would not go bk to uhaul in my life

I appreciated the most of the 7 years was the fact that U-Haul worked with me and not against me. I didn’t lose anything. Everything was where I remembered.

Had been there since 2016 it was just time to downsize. Great associates ease of the web site all equals a A++. Thank you, Harold Williams