Facility’s staff was rude and never answers the phone and knows nothing they are unable to help and sit there looking miserable with attitudes never a smile , facility had roaches bathroom was filled had to take numerous pictures while they were running on the walls , came there one day with my unit locked when I was up to date on payments then to be told he couldn’t find the key , I made a payment over the phone the one time I could get someone on the phone because my app wasn’t working and he put me on speaker with customers in the store as I read my card number and etc to him and one of the customers yelled to stop and how they all could hear me and as I proceeded to tell the man it was wrong he told me “what do I look like you think I have more then two hands ?” I said sir are you out of your mind I just could not believe the way they conduct business, 0 out of 10 all around !! DO NOT RECOMMEND
Madison M | Overall ExperienceSelf Storage Units in Huntington Station, NY, 11746
U-Haul Moving & Storage of Huntington Station
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How U-Haul Reviews WorkExcellent staff, very clean.
Leah Z | Overall ExperienceThe woman working there is extremely rude and arrogant she constantly causes problems. I wanted to return the key because I no longer needed the rental unit although there were still 7 days left on my contract, she refused to process the cancellation, claiming I was required to provide 10 days' notice. Consequently I was forced to pay an extra month's rent. She is a very rude and disrespectful person I will never rent a place from you again. I hope you look into this matter.
altun m | Overall ExperienceEach time I’ve come to this U-Haul over the years and just for this experience as I was moving, I’ve been very pleased with this location, service and helpfulness.
Rebecca l | Overall ExperienceIsiah is very helpful and professional !! He deserves praise !
TIMOTHY M | Overall ExperienceReally friendly employees answer all my questions I had.
ALISSON P | Overall ExperienceIsaiah is a great guy very helpful. I appreciated him.
JASON C | Overall ExperienceThe representative who took care of me took the time to show me how the example of the storage space inside the retail showroom matches the actual options of the sizes that I was considering. Excellent detail oriented Associate!
C C | First ImpressionsGreat customer service they know how to work with you my thanks two teamwork team 😄😄😄😁😁
gregory a | First ImpressionsI am very impressed with Umika and her management of this U-haul. I have used U-Haul a few times in the past and was not overly impressed. Umika is friendly, knowledgeable, personable, and responsive. She answers when you contact her and makes herself available to her customers.The staff is also friendly and helpful. On a specific note of great service, I was there in the morning and outside one of the doors it was a thick sheet of ice so you couldn't open the door all the way. Umika said she would have someone clear it out and when I came back just a few hours later it was done. I am a very happy U-Haul customer now, and highly recommend this facility.
Marcelle R | First ImpressionsI would’ve gave 5 stars but sometimes the staff looked like they had an attitude when I walked in like they didn’t want to be there. A smile goes a long way. I would like to thank Umeka she was very helpful at all times no matter if she was on or off the clock.
MONIQUE L | Overall ExperienceThank you Great experience friendly Staff
BRIAn H | Overall ExperienceStaff very helpful no complaints
BRIAn H | Overall ExperienceI was on the second, tier and the latter's were not working properly.Other than that everything was great
Peter V | Overall ExperienceMalika and her staff always take good care .
Jim K | Overall ExperienceGreat service! Thank you!
GUADALUPE M | Overall ExperienceNone
SANDRA M | Overall ExperienceThe best staff that I have dealt with ever I’m 83 years old and I’ve moved quite a bit in my life time I wouldn’t use any other company the staff at the Huntington sta ny place was over the top with knowledge about every thing I’m extremely satisfied
SANDRA M | First ImpressionsDoing business with this office was hassle free. I would recommend.
JIYA C | Overall Experience